Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Contour Silver
Customer Rating
5
Fantastic Mixer with a Beautiful Look
on February 2, 2024
Posted by: Naz_1
Gender:Female
[This review was collected as part of a promotion.] Bought this a few months ago but only started using a few weeks back. It's a fantastic mixer with different attachments. The emerald green colour with the unique look really accentuates the overall kitchen, and functionally, the the mixer works great.
[This review was collected as part of a promotion.] I have wanted a Kitchen Aid for years. Finally bought a red one with an Ice cream attachment and I am so happy.
[This review was collected as part of a promotion.] Bought this product for my 14 year old daughter for Christmas and she loves it! She has been using it everyday!
[This review was collected as part of a promotion.] We have only had our Kitchen Aid for three weeks and have used it a number of times, we also have the pasta attachment, which works brilliantly. We are very happy with our machine.
[This review was collected as part of a promotion.] Was so excited about buying a Kitchenaid. But honestly, the quality is so horrendous that we had to return it. After finding metal and paint dust in my dough (on the first use), I realised that something is just not right with this machine. It also had a dent on the side, and was extremely loud (although, people told me it's supposed to sound like an old car engine).
We're out of this market. Back to kneading dough by hand.
Customer service was good in how fast they responded. But it was overall painful.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, September 3, 2025
Thanks for sharing your experience, we’re really sorry that your KSM195 Mixer didn’t meet your expectations. We’re glad to hear that our customer service team was able to respond quickly and resolve this matter for you.
[This review was collected as part of a promotion.] After trying various other brands, we finally bought our own KitchenAid Artisan. We are active bakers, and we have burnt out our other mixers in the past. On advice from family and friends, we invested the extra money and now it take pride in having it on our kitchen bench, waiting for us when we return home to bake.
[This review was collected as part of a promotion.] I have been wishing for a Kitchen Aid mixer for at least 10 years and finally got one for Xmas!! Am so so excited - cooking up a storm in the kitchen. Love working with this sturdy and powerful machine. I never justified the cost as I invested in a thermomix back then, but I love being hands on with my cooking and I can finally whip cream properly!! ;)