Customer reviews from kitchenaid.com.au
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Average customer rating
4.9
(1,207 Reviews)
Rating breakdown 1,207 reviews
5 Stars
1,099
4 Stars
74
3 Stars
17
2 Stars
7
1 Star
10
98%of customers recommend this product.
(
1,130 out of
1,155)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Customer Rating
5
Such a perfect gift for baking daughter!
on February 1, 2024
Posted by: WendyS
Gender:Female
[This review was collected as part of a promotion.] Bought this product for my 14 year old daughter for Christmas and she loves it! She has been using it everyday!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Happy Kitchenaid customer!
on February 1, 2024
Posted by: Yvon
Gender:Female
[This review was collected as part of a promotion.] We have only had our Kitchen Aid for three weeks and have used it a number of times, we also have the pasta attachment, which works brilliantly. We are very happy with our machine.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
2
We had to return it.
on January 31, 2024
Posted by: Mohammad
Gender:Male
[This review was collected as part of a promotion.] Was so excited about buying a Kitchenaid. But honestly, the quality is so horrendous that we had to return it. After finding metal and paint dust in my dough (on the first use), I realised that something is just not right with this machine. It also had a dent on the side, and was extremely loud (although, people told me it's supposed to sound like an old car engine).
We're out of this market. Back to kneading dough by hand.
Customer service was good in how fast they responded. But it was overall painful.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, September 3, 2025
Thanks for sharing your experience, we’re really sorry that your KSM195 Mixer didn’t meet your expectations. We’re glad to hear that our customer service team was able to respond quickly and resolve this matter for you.
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Love love love all the attachments and extras
on January 31, 2024
Posted by: Nics
Gender:Female
[This review was collected as part of a promotion.] Lovr it ive used it already only had a couple of weeks the mincer attachment is awesome
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Finally, a pride owner of a Kitchen Aid Artisan
on January 31, 2024
Posted by: BakerAid
Gender:Male
[This review was collected as part of a promotion.] After trying various other brands, we finally bought our own KitchenAid Artisan. We are active bakers, and we have burnt out our other mixers in the past. On advice from family and friends, we invested the extra money and now it take pride in having it on our kitchen bench, waiting for us when we return home to bake.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Years in waiting
on January 30, 2024
Posted by: Ragkris
Gender:Female
[This review was collected as part of a promotion.] I have been wishing for a Kitchen Aid mixer for at least 10 years and finally got one for Xmas!!
Am so so excited - cooking up a storm in the kitchen. Love working with this sturdy and powerful machine. I never justified the cost as I invested in a thermomix back then, but I love being hands on with my cooking and I can finally whip cream properly!! ;)
Am so so excited - cooking up a storm in the kitchen. Love working with this sturdy and powerful machine. I never justified the cost as I invested in a thermomix back then, but I love being hands on with my cooking and I can finally whip cream properly!! ;)
Written by a customer while visiting kitchenaid.com.au
Customer Rating
4
Versatile mixer
on January 30, 2024
Posted by: Stecy
Gender:Female
[This review was collected as part of a promotion.] First time buying a mixer and decided to buy a kitchen aid one! What a beautiful and amazing piece of equipment. We have made so many bread recipes already and cannot wait to expand in the baking world. We also bought the meat grinder and loving how easy it is to make all sort of mince!
The only thing that’s a bit of a worry is we have a slight rust mark on the mixing bowl and had some oil leaking in the packaging when unboxing the mixer. It’s also quite heavy.
The only thing that’s a bit of a worry is we have a slight rust mark on the mixing bowl and had some oil leaking in the packaging when unboxing the mixer. It’s also quite heavy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Stunning Machine
on January 29, 2024
Posted by: MandyB
Gender:Female
[This review was collected as part of a promotion.] I purchased this after Christmas after being beyond frustrated with my old mixer. I wish I had done it much earlier. I haven't had a lot of time to cook since Christmas but have made possibly the best pavlova ever! It was so light I could hardly find the crust and I was very impressed with the power and quiet of the mixer. Can't wait to do more cooking and planning already to get the meat grinder and make my own mince. I can only imagine the fun we are going to have! :)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au