Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Feather Pink
Customer Rating
1
Poor quality
on January 22, 2026
Posted by: Elyyy
from Kissimmee, FL
Love my mixer but the extra pieces (the whip and the beaters) turns black when I wash them in the dishwasher. And it’s non stop turning black and hard to get off. Don’t feel safe using it when doing my mixing.
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, January 22, 2026
Dear Elyyy, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #376978586 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] This is a second machine, with the first being purchased in 2006–and still going strong! With that degree of reliability and function, I bought a second machine for our camp.
[This review was collected as part of a promotion.] This mixer is incredible. The fact that it is one appliance that can become so many more is unique and worth every penny. I am making so much of our own food now, even milling our own flour. I LOVE it.
Disappointed with Performance – Not Built for Heav
on March 23, 2025
Posted by: Lnov8
[This review was collected as part of a promotion.] I had high expectations for my KitchenAid stand mixer, but unfortunately, it hasn’t lived up to them. The machine rattles significantly during use, which makes me question its durability. Additionally, the front attachment hub cover, which bears the logo, frequently falls off despite being tightly secured. This became a real issue when it fell into my dough mid-mix—something that could have potentially damaged the machine.
I primarily use this mixer for making dough, usually around a kilo at a time, and I’ve noticed that just as the dough is nearly ready, it climbs up to the attachment hub, making a mess and causing concerns about proper mixing. I expected better performance, especially for a brand known for its reliability in baking.
Looking back, I should have opted for the Professional Series instead, as it seems better suited for handling larger batches of dough. I initially chose this model thinking it would work well and because I was interested in using attachments, but overall, I’m disappointed with its limitations. If you’re planning to mix heavier doughs, I’d recommend looking into a more heavy-duty option.
Response from Kitchen AidBy KA Review Team, March 24, 2025
Dear Lnov8, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289370621 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] My husband surprised me for Christmas and I am in Love! It is so beautiful and works amazing. There are so many things I want to make!!
[This review was collected as part of a promotion.] I have had this over a month and what I like most about it is how quiet it is compared to my last mixer. Love the matte finish on feather pink. The attachments are extremely user-friendly.
[This review was collected as part of a promotion.] I have wanted a kitchen aid for 20 years. I finally bought myself this gift and could not be happier with it!