Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Empire Red
Average customer rating
4.8
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
138
4 Stars
22
3 Stars
3
2 Stars
0
1 Star
3
98%of customers recommend this product.
(
121 out of
124)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Empire Red
Customer Rating
3
Missing Engraving
on December 30, 2025
Posted by: Hoop
By Bought as a Christmas gift for my wife. She loves it. The only issue was that I paid for engraving and it was not engraved.
I would recommend this to a friend!
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Hoop,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374752244 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374752244 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Disappointed
on August 5, 2025
Posted by: Jmomma
My first KitchenAid I owned for over 13 yrs. The motor went bad. I replaced it with another of the exact same model and after only 5 yrs it quit working. The grinding gear broke. They told me it's cheaper to "just" buy a new one because to repair is so expensive. It's just hard as someone who has a very tight budget. I cook from scratch all our meals as a family of 6. We use EBT. We cannot afford another mixer at this time. I had really thought this one would have lasted as long, but I guess the quality has gone down. I do Love. the mixer when it works.
Response from Kitchen AidBy KASA Review, August 5, 2025
Dear Jmomma,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Artisan Series 5 Quart Tilt-Head Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 353528486 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Artisan Series 5 Quart Tilt-Head Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 353528486 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best purchase ever.
on June 17, 2025
Posted by: Dshoger
[This review was collected as part of a promotion.] LOVE my artisan stand mixer. The perfect shade of red. The perfect attachments. Works like a dream and looks like a million bucks!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Pleased with purchase
on May 21, 2025
Posted by: happy with purchase 2025
[This review was collected as part of a promotion.] I am very pleased with my purchase. It looks great on my counter and works really well. I have made cookies, cakes, bread, and pastry dough.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great Mixer.
on May 14, 2025
Posted by: Chuck S
[This review was collected as part of a promotion.] Love it. Only reason I didn't give it 5 stars is because I wish it had an even slowe speed available.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love the color and attachments included.
on April 23, 2025
Posted by: Bobooch
[This review was collected as part of a promotion.] My husband purchased this for me since the one I had was not working properly any longer .
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Much better than hand mixing.
on April 15, 2025
Posted by: 1stDutchman
[This review was collected as part of a promotion.] I cannot believe how this mixer has changed my attitude about baking. What a great change from hand mixing.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
It's lovely Red and I love it
on March 26, 2025
Posted by: Mixer Upgrade
[This review was collected as part of a promotion.] I purchased a new Kitchen Aid Mixer to replace a 20 year old Kitchen Aid Mixer. My comparision is to my older model. The new mixer does not lock down the head as well as the old one did. The on/off switch feels more cumbersome possibly due to the older model wearing over the years. Overall I am happy with the upgrade.
Written by a customer while visiting Kitchen Aid