Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Empire Red
Average customer rating
4.8
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
134
4 Stars
22
3 Stars
2
2 Stars
0
1 Star
3
97%of customers recommend this product.
(
116 out of
119)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Empire Red
Customer Rating
4
Still learning, and have some issues
on January 22, 2022
Posted by: Flameinnthewind
from Sussex, NJ
[This review was collected as part of a promotion.] Bought for the family for Christmas, just received a few weeks ago. I am still learning but it seems to be that the paddle doesn't go all the way to the bottom. Today after pouring into cake pan there was about a tablespoon of remaining sugar. Also, you can't spin the batter off the paddle, there's a lot of waste. When cleaning my mixer, I found a small scrape in the paint on the back side of the motor head. I didn't look it over when I got it.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best Xmas Gift EVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on December 25, 2023
Posted by: MJ is happy!
from TN
[This review was collected as part of a promotion.] Best Xmas Gift EVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Beautiful
on August 31, 2023
Posted by: threegrand
from Iowa
[This review was collected as part of a promotion.] Love our new Artisan Tilt-Head Stand Mixer. It's beautiful and so easy to use. I've been waiting years thinking it was a luxury. My only regret is I didn't buy it sooner.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Quality control poor
on December 30, 2025
Posted by: Patrick
from Arozona
I have my original mixer at least 30 years older. Had to return first one as head would not lock. Was sent out a replacement mixer the return process went well. However replacement mixer locks but mixing dough it bounces and comes unlocked. I tried adjusting and have not used it again to see if it cured the problem.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Patrick,
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Lifetime user
on December 28, 2021
Posted by: Cherrywick
from Northern NJ
[This review was collected as part of a promotion.] I’ve had a KitchenAid stand mixer for 30 years and thought it was time to treat myself to a new one. I’ve had my new red stand mixer for about a month and I adore it. It’s one product that has not skimped or cut corners from my original one. In fact they’ve improved a few features while still producing a heavy duty mixer
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love it
on December 31, 2021
Posted by: Sanjeeda
from New York
[This review was collected as part of a promotion.] We have been waiting for years to buy one kitchen aid mixer and looking for the right deal. Its been a month and we love it so far. My kids love to bake and have tried cakes, whipping cream, dough.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love this mixer!
on January 2, 2022
Posted by: ck2021
from Indialantic, FL
[This review was collected as part of a promotion.] Bought this to replace my original Artisan KitchenAid that was working fine but I gifted it to a friend. So happy with this purchase
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Awesome
on January 21, 2025
Posted by: Bberrta
[This review was collected as part of a promotion.] I am very pleased. This is my second one. The first one I was gifted to me 38 years ago. It still works, but is getting tired. Taking it to the cabin to use there.
Written by a customer while visiting Kitchen Aid