Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Mineral Water Blue
Average customer rating
4.4
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
86
4 Stars
6
3 Stars
7
2 Stars
3
1 Star
9
85%of customers recommend this product.
(
68 out of
80)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Mineral Water Blue
Customer Rating
1
KitchenAid Mixers Are Not Meant to Knead Doughs
on February 13, 2024
Posted by: jayterrie
This is the second 5-quart KitchenAid tilt-head stand mixer I have ordered in 18 months. The first broke after 3 months when the tilt head would not remain in the locked position which caused the beater and head to bounce while it mixed. The company sent me a brand new replacement because it was within the warranty period. A few months later when making bread with my replacement and the dough hook, the motor got very hot and began to smoke even though the dough was soft and elastic, not stiff or dense.
I called the service department to report the issue. I thought it might be best if I spent more money on a more powerful model---perhaps the bowl-lift, 7 quart professional model. I offered to pay for the upgrade but was told that was not allowed. They would, as a one-time courtesy, replace my mixer with exactly the same model free of charge.
However more importantly, the service rep told me that KItchenAid stand mixers are NOT MADE TO KNEAD DOUGH AFTER A DOUGH BALL FORMS. The user is supposed to STOP THE MIXER, REMOVE THE DOUGH BALL AND KNEAD BY HAND. What is the purpose of the dough hook then? Every recipe I make requires a lengthy knead after the dough is formed. Virtually all professional cooks recommend that home cooks use KitchenAid mixers because they take over the onerous task of kneading.
I had my very first artisan tilt-head KitchenAid stand mixer for more than 37 years before it quit. It kneaded countless loaves of bread and yeast doughs for as long as the recipes required. This KitchenAid was purchased in 1986 when the Hobart Company manufactured the products. After 1989, Whirlpool bought out Hobart and all of the KitchenAid appliances are now made by Whirlpool. I wish I had tried to repair my original KitchenAid stand mixer instead of replacing it. Obviously the quality has gone down. If you only want a stand mixer to make loose cake batters or to whip cream the newer KitchenAids are fine. However if you enjoy making bread, rolls, and yeast based desserts, even the company's representatives will warn you not to use their KitchenAid stand mixer.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great colors and features
on January 30, 2024
Posted by: Jansgo
[This review was collected as part of a promotion.] I like the stand mixer overall. I love the color and the new beater with the rubber bowl scraper. I owned an older almond colored mixer which quit working. The one thing I miss is the lack of a spring which held the mixer parts firmly on place.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Nice weight and durability
on January 26, 2024
Posted by: pcp97
from Texas
[This review was collected as part of a promotion.] I bought this as a Christmas gift for a family member. It has made baking/cooking so much easier and fun!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Stand mixer
on January 25, 2024
Posted by: Newtofree
from Yuma, Arizona
[This review was collected as part of a promotion.] I love my stand mixer. It does everything. I have some attachments but I fully intend on getting all of them. I love the fact that it does everything and the only small appliance that I need. It matches my canisters, and coffee pot perfectly.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easyy to use, great attachments
on January 8, 2024
Posted by: LoveKnots
[This review was collected as part of a promotion.] Received this as a Christmast gift and absolutely love it.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
A little disappointed
on January 8, 2024
Posted by: Pippie
[This review was collected as part of a promotion.] Purchased to replace my 30+ year old kitchen aid mixer. It doesn’t seem as solid or sturdy as my older one.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great Features!
on January 5, 2024
Posted by: Mara-Villa
from Chicago,IL
[This review was collected as part of a promotion.] I bought it a month ago and I am so happy that I did!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great Appliance
on January 3, 2024
Posted by: Melfutrell
from Bel Air, Maryland
[This review was collected as part of a promotion.] I have dreamed of owning this mixer for years. But always thought it was to expensive. Finally purchased it and I so upset that I waited this long. I use it 3-4 times a week and it makes baking prep quicker. I can't live without this appliance.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid