I used it about five times before it broke :( I was literally whipping cream and it completely broke down and hasn’t worked since. I reached out to customer service and they will be sending me a new one but I am very sad that I won’t have one for Christmas, which was the whole reason I bought it 💔it’s such an expensive machine, I’m very worried about the longevity of these newer models.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, December 12, 2025
Dear Kayjay, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
A must have in any kitchen. I have two of these mixers and it spares me from stirring and stirring many of my recipes. In fact, I have two of them, which comes in handy especially at the holidays. I highly recommend this product.
[This review was collected as part of a promotion.] I have used this a few times since purchasing and in love with it. The color is beautiful and the amount of time this saves me while baking is a game changer. Standing mixer is needed for anyone who enjoys baking.
[This review was collected as part of a promotion.] bought qty (2) mixers, sent one back and never received credit
Response from Kitchen AidBy KA Review Team, May 27, 2025
Dear dunno, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid order return. We will follow up with instructions via email. We look forward to your reply. Thank you. Review Team