Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,566 Reviews)
Rating breakdown 6,566 reviews
5 Stars
5,427
4 Stars
924
3 Stars
133
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
S23 Galaxy
on August 9, 2025
Posted by: Jamz01
[This review was collected as part of a promotion.] I own the Samsung A23 galaxy.
Very good tough phone . I have had no problems with it anywhere I go.
Very good tough phone . I have had no problems with it anywhere I go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on August 9, 2025
Posted by: Like2read
[This review was collected as part of a promotion.] I use my s25 plus for reading the bible, listening to music and watching videos, checking emails, banking, sports scores, navigation, texting and making phone calls. Once I figured out how to set up routines I'm really enjoying the phone. It's very fast and the screen is very nice. I like using the circle to search and look forward to learning more about using Galaxy AI. Overall I'm very happy with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Service with a smile
on August 9, 2025
Posted by: Flashg74
[This review was collected as part of a promotion.] Service with a smile perfect device great photo images
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung yet!
on August 9, 2025
Posted by: June1bug
[This review was collected as part of a promotion.] I am absolutely delighted with the new AI features. They are incredibly fast, which makes a significant difference in my workflow. I particularly appreciate the ability to edit my photos effortlessly, including the option to erase specific elements. It's truly a game-changer for anyone who enjoys editing their images. I am thoroughly impressed with how these features enhance my creative process.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
POJ
on August 9, 2025
Posted by: unhappy
these things are complete pieces of junk. DO NOT PURCHASE!!! unfortunately, they won't let me express how I really feel. probably because they know they are pieces of junk and just want your money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 11, 2025
Hello there, thank you for taking time out of your busy day to share your experience of your Samsung Galaxy S25+ with us. We understand how important your phone is to you for a large range of daily tasks, and we would love to assist you in troubleshooting any frustration you are experiencing. Without knowing the details of your experience, we have provided a link directly to the Samsung Support Team and your warranty information to help you work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
3
I hate the autocorrect amd failure to do so while
on August 9, 2025
Posted by: Mandysue
[This review was collected as part of a promotion.] I use my phone for everything. Wallet, agenda, all of it.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Hey Mandysue, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy toh ear that you are overall pleased with the features and capabilities of your device. We have provided a link to the complete manual for your device to assist you with the keyboard settings and options. We have also shared a link to the Samsung Support Team if you would like direct assistance with the frustration you are experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoy the smoothness
on August 9, 2025
Posted by: FluffyLizard
[This review was collected as part of a promotion.] The smoothness from scrolling is a major improvement over my previous phone. I love how it doesn't glitch or skip while I'm streaming videos or playing my mobile games. Also, Galaxy AI, is something that surprised me. First time user and I'm shocked, Excellent!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a dependable and performance focused phone
on August 9, 2025
Posted by: Gametime2
[This review was collected as part of a promotion.] I needed a new phone one that was relibale and solid with the features I wanted and fortunate for myself the galaxy S25+ had just been released. Ive used this phone for a few months now and the benefits great and the features are robust. Right out of the box this phone feels great it has a solid build and comfortable feel, a few key features were necessary such as water resistance as well as speed and this phone delivers for both wonderfuly the ram allowes for boosting in the settings if desired the phone is fast, very fast. Some other qaulity focused features are its camera and audio performance the pictures are crystal clear from close up to very far away for example the moon shows all of its patterns with clerity. When taking scenic photos the images are optimized as well making them stunning. The audio abilities of this device are impressive with dolby atmos everything sounds powerful and clear. The AI integration is seemless and smooth whether using my voice when hands free or the power button making notetaking for asking questions simple, easy and effective. Overall I am very pleased with this product and if a qauilty phone with robust and well intigrated features is the goal the Galaxy S25+ meets all criteria.
Value
5
Written by a customer while visiting Samsung US