Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,568 Reviews)
Rating breakdown 6,568 reviews
5 Stars
5,427
4 Stars
925
3 Stars
134
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
4
Good overall
on October 9, 2025
Posted by: RafaelCantarela
[This review was collected as part of a promotion.] Very good device overall, fast and smooth, has a good screen size and resolution. Some Galaxy AI features helps a lot, I think the cameras cold be a little better like the Ultra and there's more room to improve the front camera quality.
The battery could be bettsr as well, if you are a hard use, probably you'll need to charger it around 5-8pm.
The battery could be bettsr as well, if you are a hard use, probably you'll need to charger it around 5-8pm.
Value
4
Response from Samsung USBy R&R Team, October 9, 2025
Hey there RafaelCantarela, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided links to a few troubleshooting guides to assist you in maximizing the battery life of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone
on October 9, 2025
Posted by: Fifefamily6
[This review was collected as part of a promotion.] This phone performs the best and the size and the camera takes some really amazing photos the galaxy ai is great on helping with looking up info and organizing info
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there Fifefamily6, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the usage of your device and are finding the enhanced camera and Galaxy AI to be so great when they come together for your photos and videos. We have provided a link to the full manual for your device to help you with additional features, and to the Samsung Support Team to answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25+
on October 9, 2025
Posted by: Tooltim
[This review was collected as part of a promotion.] I do not game but I do use the phone for pictures texting on other everyday tasks it does a great job and has more features than I know what to do with still trying to figure a lot of them out I've only had the phone for 2 months
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there Tooltim, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that this device has been so helpful to you for a range of daily tasks. We have provided a link to the complete manual to assist you with additional exploration of features. We have also provided a link to the Samsung Support Team to offer additional assistance if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Girl
on October 9, 2025
Posted by: Naomi22
[This review was collected as part of a promotion.] I have been a Galaxy owner since inception! I love my 25+ and it's features. I just started using Gemini Galaxy AI and the document/email composition feature that allows you to "polish" your correspondence. This feature is amazing! And that comes from a grammar/spelling geek.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on October 9, 2025
Posted by: Flyeaglesfly
[This review was collected as part of a promotion.] Great features and the camera is even better than before.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product offers Amazing Features!
on October 8, 2025
Posted by: AndroidQueen3435
[This review was collected as part of a promotion.] One of the top quality features is Galaxy AI at the start up of your new device you experience hands free guidance and introduction to your new phone from customization data transfer and privacy set up all hands free assisted by Galaxy AI, or Gemini, or Google Assistant this product offers all the shortcuts to your daily needs making your daily on the go smooth and consistent. Don't get me start on these camera features high uhd / pixel features pro selfie camera snapdragon software and unlimited storage features between Samsung and Google all your memories, data,personal, social etc. Storage needed storage guaranteed and its worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing color
on October 8, 2025
Posted by: SpazzyRazz
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy AI–powered device for a few months now, and it’s honestly become an essential part of my daily routine. I use it for everything—streaming shows, gaming, work meetings, and staying on top of school projects. The display is absolutely stunning with its vibrant colors and smooth refresh rate, which makes movies and sports look amazing. Gaming performance is super responsive, and I’ve noticed that the Galaxy AI features really enhance multitasking by predicting what I need next and organizing my apps intelligently.
For work and study, Galaxy AI helps me transcribe notes, summarize readings, and even suggest edits when I’m writing documents. The battery life easily lasts me through a full day of streaming, video calls, and browsing. I also love how seamlessly it connects with my Galaxy Buds and Watch, keeping everything in sync.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a really good phone
on October 8, 2025
Posted by: happydog1220
[This review was collected as part of a promotion.] The Galaxy S25 Plus is more than just a slightly bigger sibling to the S25 — it represents Samsung’s first bold push to make AI a fundamental part of the smartphone experience. For users who value smart, assistant-style features (transcripts, smart editing, cross-app commands) the S25 Plus delivers a compelling mix of power, polish, and promise. If your priorities are camera zoom, charging speed, or bleeding-edge features, the Ultra might be more tempting. But for many users, the S25 Plus hits a sweet balance of screen, battery, performance, and intelligent software. It’s an excellent choice in 2025's flagship space.
Value
5
Written by a customer while visiting Samsung US