Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,567 Reviews)
Rating breakdown 6,567 reviews
5 Stars
5,427
4 Stars
925
3 Stars
133
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
4
Great piece of MACHINERY
on December 7, 2025
Posted by: MeeVelli
[This review was collected as part of a promotion.] Simply the best. What Moore can I say. Samsung has done it again and they will continue to be at the top of my mobile device list.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!!!
on December 6, 2025
Posted by: Rachanie22
[This review was collected as part of a promotion.] It is very fast
I love the circle to search feature
It takes amazing pictures
Galaxy AI is awesome
I can hear everything clearly
Its very sturdy
I could go on and on, im so happy I upgraded
I love the circle to search feature
It takes amazing pictures
Galaxy AI is awesome
I can hear everything clearly
Its very sturdy
I could go on and on, im so happy I upgraded
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new galaxy!
on December 6, 2025
Posted by: Stephie
[This review was collected as part of a promotion.] Honestly, I am a huge fan of the galaxy, they're great phones, easy to use and have tons of different features. My favorite feature is the Galaxy AI! I love the remix for the photos, you can easily turn you and your friends into superheros!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and tons of storage
on December 6, 2025
Posted by: JDIDDY1983
[This review was collected as part of a promotion.] Great photos and video quality I would strongly recommend this phone to the masses
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone!
on December 6, 2025
Posted by: Duxdiametre10
[This review was collected as part of a promotion.] This phone is definitely worth purchasing! Top tier performance, a gorgeous display, and a significantly improved battery life make it a sure winner! Galaxy AI features are very useful and helpful. The price point is a sweet spot!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great for me
on December 6, 2025
Posted by: Rageington
[This review was collected as part of a promotion.] Galaxy ai came with phone for 6 months have not dared to use. The phone is bigger than the 21fe and the usability is easier and with getting a bigger ram/memory storage size no more hitting max limits for a while hoping to keep this phone for 3 to 5 years or until the next huge upgrade worth trading the phone in for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente divide do not chance for nothing
on December 6, 2025
Posted by: Lovesteddy
[This review was collected as part of a promotion.] This produce the lives so very fast because I have everything in my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Camera is not what was expected
on December 6, 2025
Posted by: Molina
[This review was collected as part of a promotion.] The.camera is not what I expected pictures are not as colorful and the focus on the video is not good
Value
1
Response from Samsung USBy R&R Team, December 10, 2025
Hi Molina, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not aligning to your expectations in functionality. We have provided links to resources to help you troubleshoot the experience with the camera of your device. We have also shared a link to the Samsung Support Team to assist you if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US