Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,567 Reviews)
Open Ratings Snapshot
Rating breakdown 6,567 reviews
5 Stars
5,427
4 Stars
925
3 Stars
133
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Phone is great
on February 19, 2026
Posted by: Mikejg5
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
So far so good the phone seems fast comfortable however the charging rate seems to be slow.
I would recommend this to a friend!
Design
5 out of 5
5
Response from Samsung USBy R&R Team, February 19, 2026
Hi there Mikejg5, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the inital usage of your device and that this device feels comfortable in your hand for prolonged usage. We have provided a link to an article to help you with the charging speed of your device. We have also shared a link to the Samsung Support Team to assist you if this experience continues with your device, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cutest phone ever
on February 14, 2026
Posted by: D K BRUNER
from WISCONSIN
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy S25. Great to navigate, more upgrades than I can handle, fast charging. Plenty of colors to select from.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 17, 2026
Hey D K BRUNER, we appreciate your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are enjoying the usage of your device, and finding the appearance to be pleasing. We have provided links to resources to help you discover the full capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device!
on February 12, 2026
Posted by: Anonymous
from St. Petersburg, FL
Expertise:Intermediate
Verified Purchase:Yes
Great device. Ultra-fast processor, bright, clear display, sharp color, plenty of memory, strong battery.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 19, 2026
Hi Harry R, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear how much you are enjoying your new device, and finding it fast, beautiful, and lasting throughout the day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not Pleased
on February 12, 2026
Posted by: Not Pleased
Verified Purchase:Yes
I am not as happy with this, as it did not keep all the contacts I transferred over from my old phone.
Features
1 out of 5
1
Response from Samsung USBy R&R Team, February 13, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when you have a new device, but do not have all of your important data. We have provided a link to the Samsung Support Team for your convenience. They can assist in seeing what options may be available to resolve this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Samsung S25+ Phone
on February 9, 2026
Posted by: None of the Above
Verified Purchase:Yes
So easy to move from my S21 to this phone. Link to Watch8 is much better. Display colors "pop". Easier to use, even with more capabilities.
Response from Samsung USBy R&R Team, February 10, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how easy your upgrade to this new device has been, and how well it pairs with other devices in y our ecosystem. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Photos
on February 7, 2026
Posted by: Marie
Verified Purchase:Yes
Great photos features processing speed ease of use memory
Response from Samsung USBy R&R Team, February 9, 2026
Hi there Marie, thank you for sharing your thoughts about your Samsung Galaxy S25+. We love hearing how much you are loving the camera and processing speed of your device. We have provided a link to the manual for your device to help you with additional features of your device like Galaxy AI. W have also shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome, life is better now.
on February 6, 2026
Posted by: Luvtoshop
from 1107, 1107 Vernon St
Expertise:Intermediate
the durability li Samsungs life changing productts is changing changing electronics. Remarkable service. Exceptional quality. happen fantastic it's stable it's amazing the of of camera in this high resolution super high quality stuff I mean I couldn't for anything better is change my life purchase only this once in a lifetime there you have it folks the camera amazing display is really the display is really awesome mean h say about the battery ow lasts forever all day long performance durabilitn
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Luvtoshop, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are ecstatic to hear how much you love your new device, and how much it has added to your life. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on January 31, 2026
Posted by: Anonymous
Verified Purchase:Yes
I love this phone. Great battery life, outstanding camera....more features than I can understand, but learning new stuff
Response from Samsung USBy R&R Team, February 2, 2026
Hey Leslie Fight, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing how much you love your new device, and that you are loving the extended battery life, camera quality, and enhanced features every day. We have provided a link to the complete manual for your device to help you discover all of the enhanced capabilities. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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