Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,562 Reviews)
Rating breakdown 6,562 reviews
5 Stars
5,424
4 Stars
923
3 Stars
133
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
2
It's an okay phone
on September 7, 2026
Posted by: Lish907574
[This review was collected as part of a promotion.] Cute color, lightweight, easy to hold.
Battery isn't great, camera is terrible in my personal opinion. Will probably want to switch to a Google pixel but I don't know yet. Just all around could be better but I compromised for a lighter phone and color.
Battery isn't great, camera is terrible in my personal opinion. Will probably want to switch to a Google pixel but I don't know yet. Just all around could be better but I compromised for a lighter phone and color.
Value
2
Response from Samsung USBy R&R Team, September 11, 2026
Hi there Lish907574, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you extend the battery life of your device, and discover the different camera features and settings for the best possible photos and videos. We hav ealso provided a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 7, 2026
Posted by: Samsung01Girlie
[This review was collected as part of a promotion.] Love this phone so happy I chose to go with the Samsung S series. Been with Samsung since the S9+. Great shots at every camera angle. Love all the features on this phone. Soon will upgrade to the S26+ with the Watch 9.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 7, 2026
Posted by: Aryel35
[This review was collected as part of a promotion.] I love the way my phone works while playing music and playing games on it.. plus taking pictures n videos on it n the phone works better than I can imagine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S25+
on September 7, 2026
Posted by: Ace6Tas
[This review was collected as part of a promotion.] I chose my Galaxy S25+ and so glad that I upgraded to the +. I use my phone for business, playing games and personal use. I love the camera and is by far the best phone that I've had with the quality of pictures. I get so many comments about my pictures. I will never have any other brand. Samsung Galaxy phones are the best and can't wait till it's time to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my Samsung S25+
on September 7, 2026
Posted by: Christodbro
[This review was collected as part of a promotion.] I cose my S25 due to the fact that it is #1 by far against all other phones. From features to pictures it has what I need when I want it. It's light weight and can travel anywhere with me as well. I could not live without the S series phones cause they're the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on September 7, 2026
Posted by: Jfaz1966
[This review was collected as part of a promotion.] I chose this device mainly for the apps and storaging pictures as nd videos due to my engineering job. It's handles pictures and pictures organization very well. It also very secure and works well with many apps including antivirus software apps . Overall happy and what to upgrade soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 7, 2026
Posted by: NoLandLine43
[This review was collected as part of a promotion.] I chose the s25+ because my previous phone was an S10+. I enjoy the features on this phone, also the battery life is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has great software
on September 7, 2026
Posted by: coderpillar
[This review was collected as part of a promotion.] Before I had a cheap Motorola, it was slow and had a bad camera, I'm glad I chose Samsung because of all of its software add ons like goodlock.
Value
5
Written by a customer while visiting Samsung US