Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,562 Reviews)
Rating breakdown 6,562 reviews
5 Stars
5,424
4 Stars
923
3 Stars
133
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
This product is awesome
on May 24, 2026
Posted by: Mulan2027
[This review was collected as part of a promotion.] My Samsung is used for my daily life including work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the upgrade
on May 24, 2026
Posted by: Jenjen
[This review was collected as part of a promotion.] Had a previous Galaxy that had ran out of memory so I needed a new phone. Love all the features and what I can do compared to my old phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone great features and easy to handle
on May 23, 2026
Posted by: Jatabella6
[This review was collected as part of a promotion.] I use my Samsung devise everyday for GPS going to work.tĥe ai function is great to use specifically if your driving. In short samsung s25+ is reliable and user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!
on May 23, 2026
Posted by: Kathy2025
[This review was collected as part of a promotion.] I’ve been using this Samsung phone every day for work, streaming, photos, and staying connected with my family, and it has exceeded my expectations. The performance is smooth and fast, the battery lasts all day, and the screen quality is amazing for watching movies and videos.
One of my favorite features is Galaxy AI. It makes everyday tasks easier and more convenient, especially when organizing information, editing photos, and using smart suggestions. The camera quality is excellent, even in low light, and the phone feels very reliable and easy to use.
I also love how customizable the device is and how well it handles multitasking without slowing down. Overall, this has been one of the best smartphone experiences I’ve had, and I would definitely recommend it to anyone looking for a powerful and user-friendly phone.
One of my favorite features is Galaxy AI. It makes everyday tasks easier and more convenient, especially when organizing information, editing photos, and using smart suggestions. The camera quality is excellent, even in low light, and the phone feels very reliable and easy to use.
I also love how customizable the device is and how well it handles multitasking without slowing down. Overall, this has been one of the best smartphone experiences I’ve had, and I would definitely recommend it to anyone looking for a powerful and user-friendly phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My wife owns this phone on our plan, so I use it.
on May 23, 2026
Posted by: SamsungLover112123
[This review was collected as part of a promotion.] Galaxy ai feature is a great new add on to the series for sure, i love how sleek the phone is & the battery time is amazing, it charges quickly so no need to panic. Its perfect for watching your sports on prime like I do, the gaming is top notch graphics & fast speeds. I love my galaxy phones, cant wait for the next release! Thank you for making such great readable phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use
on May 23, 2026
Posted by: Whodatgirl
[This review was collected as part of a promotion.] The Galaxy S25+ has proven to be an exceptional device for both professional and recreational use. The integrated AI capabilities have significantly enhanced email composition, ensuring a professional and courteous tone, even when addressing challenging circumstances. Furthermore, the device consistently produces high-quality images and facilitates enjoyable video creation. I highly recommend the S25+ due to its extended battery life and the enhanced viewing experience offered by its expansive display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 23, 2026
Posted by: Love123
[This review was collected as part of a promotion.] Galaxy AI is amazing with the photos games helps me write and fun with games I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is a big issue
on May 23, 2026
Posted by: LilCompa
[This review was collected as part of a promotion.] The pictures look nice and video looks clean. The operating system runs smooth. Only issues I have with this phone is the battery life is quite disappointing and the RCS messaging from Google messages doesn't seem to work all the time. Reason I bring this up is because samsung has discontinued their own text messaging service so we have to rely on an outside source that clearly hasn't fixed all its bugs yet.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi LilCompa, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We completely understand how important your device is to you for many daily needs, and we would love to help you have the best possible experience with your device. We have provided links to resources to help you maximize the battery life of your device and troubleshoot the instances you mention messages not sending. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US