Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Customer Rating
5
Well I enjoyed playing video games that graphics
on April 19, 2026
Posted by: Jokerart
[This review was collected as part of a promotion.] With AAA helps me on getting information real quick and helps me schedule my week
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BEWARE OF SCREEN ISSUE
on April 18, 2026
Posted by: LaKeith
from Florida
Expertise:Intermediate
Screen will stop working and they w I ll give you hard time replacing it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 21, 2026
Greetings LaKeith,
Thank you for sharing your thoughts with us. The Galaxy Z Fold7 is designed to provide a premium foldable experience with a large immersive display, and feedback like yours is essential as we continue to evolve our design.
Our goal is to ensure that all users have access to the tools and information they need, especially for device repairs. We offer several repair options, recognizing that the display is a critical part of your device.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product. Additionally, we offer the option to add Samsung Care+ coverage to eligible devices, which provides extended protection and additional support.
We have also partnered with uBreakiFix to enhance our repair options. Our aim is to make your life easier by offering a variety of service choices. You can select from same-day in-store service, mail-in repairs, or even self-repair options. If needed, we can come to you at a location of your choice.
To learn more about your repair options, please visit the link below or reach out to our Samsung Support Team for further assistance. We appreciate your feedback and thank you for being a valued Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. The Galaxy Z Fold7 is designed to provide a premium foldable experience with a large immersive display, and feedback like yours is essential as we continue to evolve our design.
Our goal is to ensure that all users have access to the tools and information they need, especially for device repairs. We offer several repair options, recognizing that the display is a critical part of your device.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product. Additionally, we offer the option to add Samsung Care+ coverage to eligible devices, which provides extended protection and additional support.
We have also partnered with uBreakiFix to enhance our repair options. Our aim is to make your life easier by offering a variety of service choices. You can select from same-day in-store service, mail-in repairs, or even self-repair options. If needed, we can come to you at a location of your choice.
To learn more about your repair options, please visit the link below or reach out to our Samsung Support Team for further assistance. We appreciate your feedback and thank you for being a valued Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable on the market!
on April 18, 2026
Posted by: ZFoldGuy
[This review was collected as part of a promotion.] Galaxy ai is stellar and makes my phone so smart and helpful for me! I loved the streaming quality and the gaming on this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device ever
on April 17, 2026
Posted by: Sam4Samsung
[This review was collected as part of a promotion.] I like the use of AI technology on this device. It helps navigate fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on April 17, 2026
Posted by: Bennyliem
[This review was collected as part of a promotion.] Great just need upgrade the charging speed and battery size
Value
4
Response from Samsung USBy R&R, April 22, 2026
Hey there Bennyliem,
It's wonderful to hear that you're enjoying the Galaxy Z Fold7! Devices like this are designed to stretch the boundaries of what a phone can do while maintaining strong performance throughout the day. Your feedback regarding the battery and charging is valuable and helps us understand what matters most in everyday use. Thank you for sharing your thoughts. We appreciate you choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear that you're enjoying the Galaxy Z Fold7! Devices like this are designed to stretch the boundaries of what a phone can do while maintaining strong performance throughout the day. Your feedback regarding the battery and charging is valuable and helps us understand what matters most in everyday use. Thank you for sharing your thoughts. We appreciate you choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Design and Feel
on April 17, 2026
Posted by: Radar43302
[This review was collected as part of a promotion.] As an owner of many older Galaxy devices, upgrading from an S23 to the S26 have been wonderful delight. The AI functionality, while existent in the S23, seams to be much better and much more responsive. The screen response appears to be better as well and overall better performance, which is to be expected from newer technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flexible and Convenient
on April 17, 2026
Posted by: Radar43302
[This review was collected as part of a promotion.] I like having the flexibility and convenience of a small tablet anywhere I go without having to carry around multiple devices. Plus the AI capabilities are off the charts exceptional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Goodbye Bar Phones
on April 17, 2026
Posted by: ZFold4Me
[This review was collected as part of a promotion.] This phone is so good, I cant ever go back to the standard candy bar phone style. It's sleek and speedy and I can't stop finding new ways for Galaxy AI to help me throughout the day. Good job, Sammy!
Value
5
Written by a customer while visiting Samsung US