Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,084 Reviews)
Rating breakdown 3,084 reviews
5 Stars
2,366
4 Stars
523
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
3
Great design, poor cameras
on September 24, 2026
Posted by: Kikesant
[This review was collected as part of a promotion.] I love the flip 7, it's small handy and raises eyes. But it's cameras are quite disappointing only reason why I may leave the flip family after being part of it since the flip 5.
Value
3
Response from Samsung USBy R&R Team, September 25, 2026
Hi there Kikesant, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7. We underestand how disappointing it can be when your device is not meeting your expectations in functionality. Without knowing the details of your experience with the camera of your device, we have provided a link to the Samsung Support Team. These experts can assist you if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Z Flip 7 2025
on September 24, 2026
Posted by: saisighs
[This review was collected as part of a promotion.] I chose the Z Flip 7 for my phone back in December and I do love all the customizable features it has! I also really like flipping my phone closed after calls. I will say though, maintenance of the phone is slightly hard to find. Besides that, I love my pick!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still Flipping 7th time and still going!
on September 24, 2026
Posted by: ZSeriesKnight
[This review was collected as part of a promotion.] I have been a Samsung Knight for as long as Samsung captured my heart with the open ended possibilities with how complex my phones could be. I have been a fan of the Note Series, until that stopped and then I wanted something compact and the Z series was created! I have been a fan of the ZFlip series ever since it first debuted. I chose to upgrade to the Flip7 because it was more sturdy and reliable. I love its compact design and powerhouse features that make such a small package really deliver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my Flip phone
on September 24, 2026
Posted by: Junglestarrrrr
[This review was collected as part of a promotion.] I am more than happy with my Z flip 7. The customizations are top tier I forgot how great Samsung products were. I'm a mobile gamer and the graphics and ease to still play my favorite games also top tier. I'm so glad I chose to make the switch back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this is a great phone I love how it flips into my
on September 24, 2026
Posted by: Victor
[This review was collected as part of a promotion.] The phone's really good I chose to use it because I like it's convenience of holding and the AI works good in it as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone I needed
on September 21, 2026
Posted by: FlipGirl
[This review was collected as part of a promotion.] It's great for people who like to switch things up. I chose to switch to Samsung because the Z Flip phone adds so much fun to your life! I love that I can use the outside screen on the go, can still use every app on it, and can still open my phone when I want. It's a cool experience and conversation starter. It has so many cool features. I also got the watch and it's really great. I've had the phone for a year and definitely see myself continuing to upgrade every time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish, Smooth, and Surprisingly Powerful!
on September 21, 2026
Posted by: PairOfDice
[This review was collected as part of a promotion.] I absolutely love my Galaxy Z Flip7! The design is sleek and compact, but it still has all the features I need in a smartphone. The screen looks amazing, and the cover screen is very convenient. I also love how easily it folds up and fits in my pocket or purse. It’s fun, practical, and definitely stands out from a regular phone. I get a lot of compliments and advice on if I would recommend. Definitely recommend. I’m really happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Flip 7!
on September 21, 2026
Posted by: StatiKcHargE
[This review was collected as part of a promotion.] I have been daily driving my Flip 7 for a year now and absolutely love this phone. Form factor is perfect for me not having a a big heavy brick in my pocket. Perfect for me since I am not a heavy user just use it for basic phone functions and apps for my work.
Value
5
Written by a customer while visiting Samsung US