Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,090 Reviews)
Rating breakdown 3,090 reviews
5 Stars
2,371
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
This product has integrated Galaxy Ai
on June 10, 2026
Posted by: Jadedog2001
[This review was collected as part of a promotion.] Galaxy Ai is a great integrated feature on this particular product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z flip 7
on June 10, 2026
Posted by: Segadorboricua
[This review was collected as part of a promotion.] I have had this phone for a few months and absolutely love it! Everything works quickly. The fold function make the phone smaller to carry around and adds a nostalgic feel for the old flip phones I started with. I havent noticed any issues with the screen which was a concern of mine with this phone. Overall it has been a phenomenal phone and I look forward to continuing to use it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
this product has great battery life
on June 10, 2026
Posted by: Lovelybooks09
[This review was collected as part of a promotion.] Havent used AI galaxy much but ive been loving how the battery life has been on this phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Z flip convenience
on June 10, 2026
Posted by: Flipphone74
[This review was collected as part of a promotion.] I love the convenience of being able to fold the phone up and slip into any pocket I choose. It takes great pictures as well as video. I believe I could shoot a whole movie with this phone, the video quality is just that good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product works good in some areas
on June 10, 2026
Posted by: EddiesZflip
[This review was collected as part of a promotion.] How do I start, this flip phone isn't really designed correctly there is the common usage of wear in the middle of the screen from constantly flipping the screen down when not using the phone, had to replace my flip phone due to a dot that became a annoying spec on the screen. I now will never flip my phone down in fear of the screen getting the dot again. My flip does lag in lot of areas. Would i recommend it? No i believe the flip could do better just samsung needs to work more on getting the kinks out.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hi there EddiesZflip, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important the durability of your device is to you every day, and how frustrating it is when your device is not operating as intended. We have provided a link to an article to help you care for this unique design while still being able to use the full functionality of the folding nature of your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Super fun phone
on June 10, 2026
Posted by: OBJESSION
[This review was collected as part of a promotion.] Perfect fun phone, especially if you travel alot considering it fits in any purse/pocket without being too big!
Although I dont use the flip feature as much as I thought i would! Phones stays open.
Although I dont use the flip feature as much as I thought i would! Phones stays open.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Foldable Phone – I've Been Very Happy
on June 10, 2026
Posted by: FlipStrategist
[This review was collected as part of a promotion.] I've had my Samsung Galaxy Z Flip 7 for some time now and I'm extremely happy with it. I've had virtually no problems since I got it.
What I love most:
The folding design – I like the fact that it folds. It's compact when closed but gives me a full screen when open
Dual-screen app functionality – Apps have multiple functionalities on both the main inner screen and the outer cover screen, so I can use it without ever unfolding
Durability – It's built tough and has held up well
Easy to use – The interface is intuitive and straightforward
The Z Flip 7 is the best foldable phone for daily use. Samsung nailed it with this one.
What I love most:
The folding design – I like the fact that it folds. It's compact when closed but gives me a full screen when open
Dual-screen app functionality – Apps have multiple functionalities on both the main inner screen and the outer cover screen, so I can use it without ever unfolding
Durability – It's built tough and has held up well
Easy to use – The interface is intuitive and straightforward
The Z Flip 7 is the best foldable phone for daily use. Samsung nailed it with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A learning curve of Nostalgia
on June 10, 2026
Posted by: WontonDumpster
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is the ultimate device for creators and multitaskers, boasting a massive 8-inch main screen and an incredibly slim 8.9mm folded design. Powered by next-generation Galaxy AI, it streamlines your workflow with tools like Photo Assist for effortless object removal and real-time Interpreter translations.
Value
4
Written by a customer while visiting Samsung US