Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(3,090 Reviews)
Open Ratings Snapshot
Rating breakdown 3,090 reviews
5 Stars
2,371
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Great Phone!
on June 18, 2026
Posted by: Flip7Fan
[This review was collected as part of a promotion.] Once again Samsung has nailed it! I just got the Flip 7 and it's nothing short of awesome. Without even turning it on, you can feel the superior build, solid construction with the highest grade materials available. It only gets better when you power it up. It has all the latest apps we've come to rely on in today's high tech world. Samsung Galaxy AI is a thing of beauty. It's like having a completely helpful full time assistant right at your fingertips. Keep up in real time with all your favorite social media platforms. Never miss a meeting or message, even when you're not in the office with calendar, Gmail and features like reminder. The screen resolution is superior as good as anything on the market. The camera has never been better. This is my fourth Samsung Flip model and I couldn't be happier. If you're thinking about a new phone, do yourself a favor and get one today whether you're a first time Samsung Flip customer or you're veteran Flip user looking to update. You won't be disappointed!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone ever!!
on June 18, 2026
Posted by: chancoko
[This review was collected as part of a promotion.] This is the coolest phone I've ever owned! Not only is it fun to use and looks cute, but it has great features, like new galaxy AI features that I love! The photo editing features built into the phone are my favorite. This is my favorite phone ive ever owned, by far!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Chancoko, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how much you love the design and capabilities of your device, especially Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy flip 7
on June 16, 2026
Posted by: Kuvanmaii123
[This review was collected as part of a promotion.] I use my phone for streaming gaming. YouTube outdoor exercises, phone calls messaging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really great feature on this phone
on June 16, 2026
Posted by: Luk321
[This review was collected as part of a promotion.] The galaxy z flip is ana awesome phone live all the features on takes great photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on June 16, 2026
Posted by: Peggysu
[This review was collected as part of a promotion.] This is an awesome phone dors so much more than I can even imagine. I'm very surprised with the value and price, and I love the AI on this phone, it's great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever har
on June 15, 2026
Posted by: EmoryG
[This review was collected as part of a promotion.] Phone changes the game with amazing technological advances. This phone helps me move about my day in a totally different way then a non flip phone does. Best phone ever. Cover screen is amazing I can use most of my apps on it. The design is honestly safer than past my screen is always protected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small package with big personality
on June 15, 2026
Posted by: Hazel2025
[This review was collected as part of a promotion.] This is my 3rd Z flip phone and my 2nd Z flip 7. I have been a fan of this series since they first came out. It was inevitable that I would upgrade to the 7. It stands up to everything that I throw at it, except a new puppy chewing on it.
I use my phone for everything. Texting, emails and gaming are all extremely user-friendly. Just starting to really feel confident about the photography features. All this good stuff literally stuffed in a compact pocket-sized phone. I can't say enough about the size, as it fits completely in my pocket while working. And, more importantly, I don't have to worry about it falling out and getting lost.
After all is said and done, I can promise that I will be one of the first on line when the next generation of this phone comes out. Please do not consider stopping production of the z flip phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not just a gimmick, it's a masterpiece
on June 13, 2026
Posted by: Jusbuz
[This review was collected as part of a promotion.] Since I started using my Z Flip 7 at the beginning of the year, I've had some of the best experiences with a phone I've ever had. I found a lot of utility with the cover screen and really enjoyed the Galaxy AI's daily summary feature. The folding was also very useful when filming videos at weird angles or taking family photos by simply propping up the phone. Using the cover screen for high fidelity selfies was very nice as well. It's been more than just a gimmick for me, it's been the most useful aspect of any phone I've had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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