Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,084 Reviews)
Rating breakdown 3,084 reviews
5 Stars
2,366
4 Stars
523
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
Great Phone
on September 28, 2026
Posted by: Mookzzz
[This review was collected as part of a promotion.] I chose the galaxy flip z7 because of the capablities it has. The camera is really nice and clear. I would recommend a SD card with it but it also has a personal and work profile!! The settings are easily accessed and the phones graphics are crisp. Overall the phone is a 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Zflip 7, Such a fun device!
on September 28, 2026
Posted by: Astrolotl
[This review was collected as part of a promotion.] I needed to upgrade my old s22, and figured something wirh a small form factor would be great. So I chose the Zflip7. Been the best decision I've made about my device ever! The small front screen works wonderfully for any quick access to messages or notifications. While the inner screen is a great display and regular phone form factor. Using the cover screen as a selfie cam or when im taking videos, that the other people can see themselves has been such a cool feature. Battery life and performance has all been great too! The best device, I will never go back to a normal phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade so far.
on September 27, 2026
Posted by: Zoanluna
[This review was collected as part of a promotion.] I chose the flip because I wanted something compact that can fit well in my small palms and conveniently become bigger when needed. 10/10 so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 27, 2026
Posted by: AndRoid
[This review was collected as part of a promotion.] I chose this phone because of the convenient size when it's closed. It works great, and has a great battery lide!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bought two zflips together
on September 27, 2026
Posted by: Tessa623
[This review was collected as part of a promotion.] I chose to buy two zflip 7 phones, one for me and one for my boyfriend. I do love the phones generally. I wish that the camera lived up to the other galaxy phones but overall it's great. My boyfriend had to send his in for a repair though because his battery stopped working for no apparent reason.
Value
3
Response from Samsung USBy R&R Team, September 28, 2026
Hi there Tessa623, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are pleased to hear you are having an overall good experience with your device. We have provided a link to the Samsung Support Team for your convenience if you have questions, or believe the camera of your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Nostalgic and Effective
on September 27, 2026
Posted by: Beebs26
[This review was collected as part of a promotion.] I am a millennial and grew up when flip phones were an it girl item. I knew I would eventually get a flip phone and I finally decided on the flip 7. The front screen has proven to be the best part of the phone for me. From grocery payments to selfie I can do it all on the front screen. The hinge was my biggest fear since I am pretty clumsy and afraid I would break the phone. I have dropped the phone atleast five times and she is still going strong!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z flip fe
on September 27, 2026
Posted by: Burgundy916
[This review was collected as part of a promotion.] I have the Z flip FE and I love how slim and light it is, the camera is amazing and I added my glaxie watch 7 to my mobile package and I have no regrets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feels great in hand and really is revolutionary
on September 27, 2026
Posted by: Blondisaiah
[This review was collected as part of a promotion.] This phone has not given me any issues and after a year of having havent even had the crease become insanely visible. I think this should be the staple for flip phones and could see others trying to make something similar in the future. ITs really light and feels good to hold in hand with or without a case. Camera Quality is great for the amount you pay and I think the amount of customization that you get with the phone is deserving of 5 stars alone. The freedom of the front screen feels so pure and clean. Everyone always asks me is that a flip and the front screen blows them away instantly.
Value
5
Written by a customer while visiting Samsung US