Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,088 Reviews)
Rating breakdown 3,088 reviews
5 Stars
2,369
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
Samaung Flip 7
on June 29, 2026
Posted by: Dayzee
[This review was collected as part of a promotion.] I have loved this phone since I received it. I love the color blue. I love how compact it is and fits in my purse and pocket. I use my phone for work and it is amazing. I get compliments on my phone and many questions. I always have positive feedback. I've been using Samsung products for a very long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Coolest Phone
on June 29, 2026
Posted by: ManCaveOfBubbaAndRocky
[This review was collected as part of a promotion.] This phone and A/I is awesome! This Flip does it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Coolest Phone
on June 29, 2026
Posted by: ManCaveOfBubbaAndRocky
[This review was collected as part of a promotion.] This phone and A/I is awesome! This Flip does it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the design
on June 29, 2026
Posted by: OhZone
[This review was collected as part of a promotion.] I like the design. It's compact and full of features. You can use the phone with it closed as well. The sound and video is pretty darn good. I'm happy with the purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This great
on June 29, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Review Message:I like it because it is compact, and I appreciate its features and support. They are always at the forefront, sending tips on how to make the most of the functions. Above all, it competes well with other brands in both price and quality. I HAVE ALWAYS USED SAMSUNG, and they have never disappointed me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Really amazing phone for the first few months
on June 29, 2026
Posted by: HyrumZ
[This review was collected as part of a promotion.] The power in this phone is insane, I haven't ever had any buffering issues or unforseen crashes. Galaxy AI is really intuitive and is a really useful tool for everyday phone use.
The issue with this phone comes from the fold, for the first few months it was great until the internal screen protector started to bubble, causing a cracking sound anytime the phone was opened or closed. Thankfully I got it replaced for relatively cheap and it sounds like normal again. Unfortunately I don't want to have to replace this every few months so I hope it doesn't happen again.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hi there HyrumZ, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are having an overall good experience with your device. We have provided a link to an article to help you care for this unique device for prolonged usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on June 29, 2026
Posted by: Bluekromi
[This review was collected as part of a promotion.] This device is pretty sweet, honestly. It's got this perfect size where you can actually see what's going on, but it's not some giant brick. Seriously, it slides right into my pocket without any fuss. It's just a really convenient size for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone dont get me wrong just wish the
on June 29, 2026
Posted by: 1112645
[This review was collected as part of a promotion.] I love everything except the battery on this phone. Besides that there is nothing more satisfying than shut it like ur slamming the ohone down like the good Ole days
Value
5
Written by a customer while visiting Samsung US