Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,084 Reviews)
Rating breakdown 3,084 reviews
5 Stars
2,366
4 Stars
523
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
4
Great phone...Slim Deisgn
on September 28, 2026
Posted by: Bpreazy
[This review was collected as part of a promotion.] I chose to purchase the Galaxy Z Flip 7 phone as I loved the idea and concept that it provided. One of my favorite features is that I can fold the phone. The main screen is covered while I am not using it amd I have broken less screens with this phone than others I have had. I also love that it takes up half the space in my pocket. I hate the bulk of traditional phones and this helps a ton.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so customizable
on September 28, 2026
Posted by: Flip4flip7
[This review was collected as part of a promotion.] I chose the samsung galaxy z flip 7 because I have so many options to customize the look, interface, and cover screen. I love being able to use my phone to show my personality and showcase my current topics of interest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on September 28, 2026
Posted by: Kristina
[This review was collected as part of a promotion.] I chose the Zflip 7 for the larger screen size and pocket sized foldability. This is the perfect mobile phone for me because I can use it for work and to watch my favorite movies! It does it all, and complete with AI now too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip style
on September 28, 2026
Posted by: ChainGang
[This review was collected as part of a promotion.] I chose this style because of being able to use the phone without even opening it is so easy and convenient for my line of work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Y2k Called!
on September 28, 2026
Posted by: CFlip7
[This review was collected as part of a promotion.] The main reason I chose to switch from my galaxy s25 to the flip was actually to use my phone less. My logic was the extra buffer of having to open my phone would help me consume less media. I was right. I do enjoy the novelty of the flip, the camcorder option, my toddler personally loves seeing himself in the cover screen preview, and I enjoy the cover screen customization options with goodlock. I personally don't mind the aspect ratio issues and enjoy scrolling with the L position. I get great battery and my only complaints are the camera quality (it is on par with the style of the phone and is a bit of an upgrade from the 6) and the lack of cuter and protective accessories. I'm a flipper for sure though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z-Flip is a winner
on September 28, 2026
Posted by: Zflipfan89
[This review was collected as part of a promotion.] Having been using a Samsung of one variety or another for 25+ years. I choose the various Z-Flip iterations as my favorite. Being unable to carry a purse, I truly appreciate the ability to utilize the fully capable phone that will fold up to be carried in a pocket and still being able to sit without removing it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My phone failed 5 days after the warranty expired
on September 28, 2026
Posted by: Igiveup18
[This review was collected as part of a promotion.] I chose this phone and the 18 previous ones that's amount ordered plus amount replaced for convenience. I use it for phone calls as it was intended.
Value
1
Response from Samsung USBy R&R Team, September 30, 2026
Hi there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We understand how frustrating it is when your device is not operating as intended or expected. Without knowing the details of your experience, we have provided a link to the Samsung Support Team. They can assist you with any and all repair options available to you for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing 👏
on September 28, 2026
Posted by: Paulieb2525
[This review was collected as part of a promotion.] I chose this phone everyday as my daily driver. I love closing the phone and it hanging up. Great phone !
Value
5
Written by a customer while visiting Samsung US