Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,088 Reviews)
Rating breakdown 3,088 reviews
5 Stars
2,369
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
4
Great product
on August 11, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I chose this phone because I had the flip 4 previously. This phone has giving a lot of compliments. It's always a sensation when you fold it. Great screen inside and outside. Great apps and never had a problem. The reason I gave 4 stars is because I'd wish it has a slightly better camera. This phone have great resolution but I know some other Samsung products have better photos quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really love this phone ❤️
on August 11, 2026
Posted by: DrewHuntr29
[This review was collected as part of a promotion.] Hey guys my name is drew and i am in total love with this phone. Its sleek its larger than a S24 and the battery lasts a long time which are fantastic. There's nothing I would change about this phone what so ever. You see, a couple months ago of you would have said to me that one day I would own one of the coolest phones on the planet I wouldn't have believed you. The reason being there was no way I would have been able to afford it. But one day, I was totally blessed with the money necessary to buy a Z-Flip_7 . I chose this phone in particular because its durable and super fun to use and highly customizable. I love it so much great freaking job Samsung team ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was my first Samsung flip
on August 11, 2026
Posted by: Mcruz8509
[This review was collected as part of a promotion.] I started into the fol devices with the moto razr ultra after using the z flip 7 I've had nothing but positive experience the feel of the device the smooth ness while multitasking is great. Only down side I could see is the camera quality does need to be improved and the speed of the charge. Aside from that an amazing phone highly recommended device super fun and highly customizable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Flip 7.
on August 10, 2026
Posted by: Streamnct
[This review was collected as part of a promotion.] i loved and took a chanve om this product as i had the 23 ultra. Im big into tech flagship phones and the z flip caught my eye. As i got it for a cpuple of months i want to upgrade to the 26 ultra and both z fold. I love all three phones but my current phone had be phenomenal. Its blowen me away and it was a great choice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Little powerful Flip Z7
on August 10, 2026
Posted by: Polito
[This review was collected as part of a promotion.] I chose the Flip Z7 because of how fun it looked. The front screen really was amazing and you could do lots without the need to even open the phone. The phone allowed for widgets which had all kinds of fun items. From emojis floating and moving when the phone was turned to stunning clocks with thunder behind.
Sadly, 8 months into my new phone, the device broke, and the inside screen went black. Thanks to the Samsung care plus plan I got a new one but I was not allowed to exchange for the normal S20 series.
So I dusted my old S23! And I'm back kn the game. Love Samsung!
Sadly, 8 months into my new phone, the device broke, and the inside screen went black. Thanks to the Samsung care plus plan I got a new one but I was not allowed to exchange for the normal S20 series.
So I dusted my old S23! And I'm back kn the game. Love Samsung!
Value
3
Response from Samsung USBy R&R Team, August 14, 2026
Hello Polito, thank you for sharing your experience of your Samsung Galaxy Z Flip7. We understand how important the durability and prolonged usage of your device is to you every day. We have provided a link to an article we find helpful to our customers in caring for this unique design. We have also provided a link to the Samsung Support Team to assist you further if you have questions. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Flip Z7
on August 10, 2026
Posted by: Wildchild
[This review was collected as part of a promotion.] I chose Samsung Galaxy Flip Z 7 because it benefits me at work It fits in my shirt pocket for which I can button and secure my phone while working in construction. I chose this phone for it many features which I use weekly .
I really enjoy this phone
I really enjoy this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so great
on August 10, 2026
Posted by: QueenBee
[This review was collected as part of a promotion.] I choose the flip z 7 because is so small fit in my pocket for work and makes my life easier, and I enjoy customization and change cases and theme is just everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 10, 2026
Posted by: Baseballmomma
[This review was collected as part of a promotion.] I had the fold 4 before I chose to upgrade to the fold 7and I absolutely love it. This phone is so awesome I love the fact that I can fold it up and put it in my pocket, that I am able to use my phone and see all my notifications right from the front screen. Its so compact but then also can open it up and have a large phone screen. No problems with the screen at all, absolutely LOVE IT!!!!
Value
5
Written by a customer while visiting Samsung US