Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,088 Reviews)
Rating breakdown 3,088 reviews
5 Stars
2,369
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
The most adorable and functional phone.
on August 17, 2026
Posted by: sjreeeee19
[This review was collected as part of a promotion.] I love that it folds in half for a more compact storage option. Having the fastest processor or the most storage isn't really that important to me, but this phine is top tier inbox categories. It's adorable and fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung ZFlip7 - Greatest Switch
on August 17, 2026
Posted by: Brandon
[This review was collected as part of a promotion.] I am glad I made the switch to Samsung and the fact that I picked the ZFlip7 for my switch. The endless customization it has was beyond expectation. The small glass screen is very nice to use, especially when you are in a rush and only need to do something small. The ZFlip7 to me has been incredibly useful and I only expect myself to stay with the ZFlip Line as I continue with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great portability
on August 17, 2026
Posted by: Maxter17
[This review was collected as part of a promotion.] I love taking this phone with me everywhere, it fits into every single pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Non stop compliments!!!
on August 17, 2026
Posted by: Momnurselife444
[This review was collected as part of a promotion.] I chose to purchase the phone primarily because im a nurse and the size of it was perfect to keep in my scrubs. I have never received so many compliments and questions about a phone before. The double screen feature is amazing and im able to easily prop my phone up during breaks to catch up on my shows. Gaming is awesome with full screen display. As a mom, im obsessed with being able to have the phone turn into a handheld camcorder to record all of my memories with the kids. Highly recommend for those busy moms who dont mind being constantly stopped and asked questions once someone spots this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 7
on August 17, 2026
Posted by: Raleigh
[This review was collected as part of a promotion.] I chose this device as it was an upgrade from my previous Galaxy Flip 4. The outside screen features makes for easy navigation and limits the wear and tear on the main screen. A fantastic upgrade all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Big Switch
on August 16, 2026
Posted by: 64Alpha46
[This review was collected as part of a promotion.] When I was looking for a new phone because I was tired of the "other brand" it was a no brainer and I chose the Z Flip 7. It was such a great introduction to the Samsung brand. I love everything about my new phone. Screensize is great and the way it becomes compact is so nice, the screen itself feels smooth and not laggy and all the features it comes with and can obtain makes me feel like im getting my moneys worth. If you're on the fence about switching trust me its worth it I will not be using anyother phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on August 14, 2026
Posted by: LovePinkXO
[This review was collected as part of a promotion.] I chose this phone because it fits in baby female pockets. And the pink is so cute. The fingerprint access is also a super cool feature, way easier that the galaxy! I'm so excited I made this switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Pretty weak phone do not purchase
on August 14, 2026
Posted by: Bill
from United States
Expertise:Intermediate
The phone is less than a month old, gets hit as a oven often, main screen developed a white stripe down it. The cover screen is not a very good design does not work well with most apps, I highly do not recommend this device to anyone, get a Motorola instead, way more functions and durable than this Samsung flip is
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 17, 2026
Hi there Bill, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important the prolonged and uninterrupted usage of your device is to you every day. We have provided a link to a troubleshooting guide to help you with the temperature of your device at your convenience. We have also provided a link to the complete manual to help you customize your device, and discover the range of options for use of your front display. We have also provided a link to the Samsung Support Team to assist you further with any repair you may need, and if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US