Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(3,093 Reviews)
Open Ratings Snapshot
Rating breakdown 3,093 reviews
5 Stars
2,374
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
The best phone
on August 22, 2025
Posted by: Wayne1
[This review was collected as part of a promotion.] This phone is a beast of all it has everything from being the smallest to carry and the camera is the best the others better catch up to Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am loving my flip 7
on August 22, 2025
Posted by: LoveMyGalaxy7
[This review was collected as part of a promotion.] The Galaxy Flip 7 is honestly a game changer! I am absolutely LOVING it. 🙌 The AI features are next-level — it feels like the phone just knows what I need, making everything smoother and smarter. The customization is on point too; I can make my Flip 7 feel completely my own, from widgets to layouts.
And let’s talk about the camera… WOW. 🤩 The quality is stunning! Pictures come out crisp, vibrant, and professional-looking every single time. Add in the fact that the Flip design is sleek, futuristic, and always turns heads — this phone is the total package.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have always used an IPhone up until I just the f
on August 22, 2025
Posted by: Tabatha
[This review was collected as part of a promotion.] This device is way more advanced than any iPhone and the graphics are extremely good the sound quality is awesome and the phone takes extremely good pictures and videos just love streaming videos and apps and I will never get another device other than a Samsung from now on
Value
5 out of 5
5
Response from Samsung USBy R&R, August 28, 2025
Hey there Tabatha,
It’s exciting to hear how much you’re enjoying the Galaxy Z Flip7 as a new experience. The foldable design paired with advanced graphics, immersive sound, and high-quality photography makes it a versatile device for both streaming and capturing memories. The Flip series truly stands out for blending innovative design with practical performance, showing what’s possible as we continue to progress forward. Thank you for sharing your experience with us. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The flip phone LIVES!!!
on August 21, 2025
Posted by: Samsung1st
[This review was collected as part of a promotion.] This phone is going to be a keeper. Great battery life. Really durable and the screen is easy to see in the brightest sunlight. The Galaxy AI is fast and very usable plus it helps with operational needs. Unless they come out with the most spectacular replacement, I will be staying with Flip 7!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It! Great Upgrade from Flip4
on August 21, 2025
Posted by: LeoLove
[This review was collected as part of a promotion.] Everything is better on this phone compared to my Flip4 and the build quality is probably the biggest difference. It feels more durable and stronger. The hinge design is better overall. I love the full fold screen on the outside and find I often don't even have to open my phone. If you want a flip phone I definitely recommend the Flip7, especially with the current sale prices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung Flip Yet
on August 21, 2025
Posted by: LeoZoe
[This review was collected as part of a promotion.] I had a Samsung Flip4 and loved it but hated the weakness of its hinge. I had to repair the screen several times. So far I am very impressed with the improvement in build quality. The hinge and closing is so much better. I know it has better protection with dust and moisture too. The front screen is fantastic. I have so many apps working with it I often don't even open the phone when using it. The addition of Galaxy AI is great and I hope is something that stays standard on their flagship models. The language translator is incredible and can allow you to communicate with anyone anywhere. Definitely a worthwhile upgrade for me and highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Zflip 7with galaxy ai
on August 21, 2025
Posted by: Cod3r3d1981
[This review was collected as part of a promotion.] So I just purchased the new galaxy z flip 7 with galaxy Ai and I love it I can actually talk to the police I work with that don't speak Spanish so easy to navigate through it records call so if I miss something I can always go back to what was said the only thing suggest they make a pen for it other than that it's a great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 21, 2025
Posted by: SdotSanchez
[This review was collected as part of a promotion.] Ive had rhe Z Flip 5, 6, Z Fold 5, and now the Z Flip 7. What else can I say?! Phones are the best, from operating performance to battery life. Can't get enough!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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