Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,088 Reviews)
Rating breakdown 3,088 reviews
5 Stars
2,369
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
Great compact phone
on August 17, 2026
Posted by: Hazel2026
[This review was collected as part of a promotion.] I chose to purchase the z flip 7 because I have owned previous versions of thie same phone. When my puppy destroyed my z flip 6, I immediately purchased my current flip 7.
I love the compact feature of this phone. I need a small phone for work purposes. This phone checks all the boxes for me. I can easily keep it in my pocket and it does everything that a much larger phone does. I have had larger phones and have dropped them out of my pocket multiple times. This has never happened with my z flip 7. It fits anywhere I put it without taking up all the space.
I have been a faithful fan of the z flip series of phones since they came out. I plan on getting the z flip 8, probably sometime after the holidays. I have no plans to ever get another model phone as long as this phone model exists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fun and great phone.
on August 17, 2026
Posted by: Rascalian69
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Flip7 because I wanted something compact without sacrificing performance, and I absolutely love it!
It’s very ergonomic, fast, small but mighty. The fingerprint sensor is intuitively placed and extremely convenient. It’s easy to use, and I especially love the multiple screen options. The outside screen is very practical, you can use many features while the phone is closed, then simply flip it open when you want the full screen.
Compact enough to fit in your pocket, powerful when you need it. Very happy with my choice!
It’s very ergonomic, fast, small but mighty. The fingerprint sensor is intuitively placed and extremely convenient. It’s easy to use, and I especially love the multiple screen options. The outside screen is very practical, you can use many features while the phone is closed, then simply flip it open when you want the full screen.
Compact enough to fit in your pocket, powerful when you need it. Very happy with my choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great compact phone
on August 17, 2026
Posted by: Skeggsy
[This review was collected as part of a promotion.] I chose to purchase the z flip 7 because of its small compact design when flipped. It fits great in my pocket and is easily operated with one hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zflip7 phone
on August 17, 2026
Posted by: Sharky45
[This review was collected as part of a promotion.] Absolutely love this phone! It's been a breath of fresh air after coming over from a traditional slab phone. I love the customization options on this phone! I know often the fold aspect is a concern but I have had no issues so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than expected
on August 17, 2026
Posted by: ZFlip4Life
[This review was collected as part of a promotion.] I was hesitant about getting a foldable phone knowing their could be issues and a crease from folding. I chose the galaxy flip 7. I have been pleasantly surprised that I can barely see a crease and ive had this over a year now. Ive really enjoyed having the front screen as well as my desk hub for music and audio books. If the fold hadn't been so much I think I would like to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ZFlip7
on August 17, 2026
Posted by: Summeroflove33
[This review was collected as part of a promotion.] I chose this brand every time over all others. The camera is unmatched in quality and the specs are phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
this model has improved
on August 17, 2026
Posted by: hippiepainter00
[This review was collected as part of a promotion.] I chose the Samsung Z Flip 7 for it's compact design. I love that it easy slides in my pocket without causing a bulge. This isn't the first model of the Flip that I've had over the years and I love the improvements that have been made. The front screen when closed is amazing. I love that I can easily check notifications, reply to messages, change the song I'm listening to, and so much more without ever opening the phone. It has been very durable and allows me to do everything I need to do easily.
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hey there Hippiepainter00, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so pleased to hear that you are enjoying the compact design, and usage of your device every day. We have provided links to resources to help you further explore your device, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love my ZFlips!
on August 17, 2026
Posted by: FLFarmGirl79
[This review was collected as part of a promotion.] I chose the Z Flip line because I use my phone for work and personal use. I have dual SIM with two lines coming in to my device. Overall the phone functions amazingly but still has small issues here and there. I miss Samsung messages as the dual SIM function was very clear there. I love all the amazing Samsung functionality that comes with my device, the external screen usability, and overall functions of the device.
There are still a few quirks that could be ironed out. I still worry about the bend and the antenna and other connections as my service is sometimes all over the place. Since I have dual SIM, sometimes one SIM card shows 4 bars while the other only shows 1 which I don't understand at all.
Will I buy another one, absolutely! I've had the Z Flip since the 4 and haven't changed. I really like it and it's the first phone I haven't destroyed every screen!
Value
4
Written by a customer while visiting Samsung US