Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,088 Reviews)
Rating breakdown 3,088 reviews
5 Stars
2,369
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
Reliable & Durable
on August 17, 2026
Posted by: Sbennett88
[This review was collected as part of a promotion.] This is my 4th ZFlip phone, they get better with every new release. Super reliable and most of all durability is the best. I can't wait to purchase the Z FLIP8! Very compact as well, fits nicely in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Small, Stylish, and Surprisingly Good
on August 17, 2026
Posted by: SwiftDev420
[This review was collected as part of a promotion.] I chose the Galaxy Z Flip7 because I wanted something smaller after using the S24 Ultra for about a year, and the slim, compact design immediately impressed me. I was a little skeptical about switching to a foldable, but I’ve really enjoyed using it.
The biggest advantage is how compact, lightweight, and comfortable it is while still giving me a great experience when unfolded. I use it for pretty much everything—calls, messaging, social media, browsing, streaming, work, maps, and banking. I also use the outer screen for almost everything, and it’s surprisingly useful.
The design is my favorite part. It feels stylish, unique, and much easier to carry than a large phone. One feature I especially love is using the main camera for selfies with a hand gesture. It’s genuinely useful and fun.
Battery life has been good for me and easily lasts a full day with my normal usage. I also use it with my Galaxy Watch and Buds, and the Samsung ecosystem works very well together.
The camera is the main reason I’m giving it 4 stars. Coming from the S24 Ultra, I find it underwhelming. I also notice the phone gets quite warm when using Android Auto.
Other than those two drawbacks, I’m very happy with the Flip7. It has completely changed my mind about foldables, and I don’t miss carrying a large phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 17, 2026
Posted by: Musiqman69
[This review was collected as part of a promotion.] "I chose". I have had many phones but my zflip 7 is the best overall. I love the features and the flip feature is just right for me. I actually owned a zfold but traded in for the flip. Best decision I've made in ages. If I were to upgrade this phone it would be to the zflip 8! You guys keep up the good work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is nice
on August 17, 2026
Posted by: V44444
[This review was collected as part of a promotion.] Cool phone..but easy to break but still love it when its not broken
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One word-Awsome!
on August 17, 2026
Posted by: SixdaGreat
[This review was collected as part of a promotion.] I been having my Galaxy Z flip 7 for about a year now & let me tell you. This device exceeds any expectations i had prior to my purchase. From photos/Vidoes, to live streaming etc. My favorite feature by far is being able to split screen and watch my favorite sporting event and get emails or random work done at the same time. If your even thinking about buying another phone this one should definitely be considered. Its has/does everything. 10/10 for sure. Great Job to the Samsung team responsible for creating such a lovely device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is my personal "tricorder"
on August 17, 2026
Posted by: Flyguy
[This review was collected as part of a promotion.] I chose the Galaxy 7 after having the previous two versions and I am hooked. I am not ready for the 8 yet, but I am getting there. Keep up the good work and save me an 8!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on August 17, 2026
Posted by: Mark4samsung
[This review was collected as part of a promotion.] I choose this phone is amazing I love all Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow this phone is great even after 1 year!
on August 17, 2026
Posted by: KCWilderTTV
[This review was collected as part of a promotion.] So when I started working at Verizon, I really wanted a phone that was more of a form factor for me and just was more convenient than anything. So I chose the only option that seemed like the be the best fit, and that was the Galaxy Z Flip 7, and to this day after one year. I have yet to see any main issues with this phone other than the fact that it gets hot in some places when you use some apps but other than that, it's a wonderful phone. I can't tell you how many times I've dropped this thing and this thing just decides to just live, no matter how many times I've dropped it, this thing is insane! You also still can't see the crease after a year of flips. This is a very impressive phone and I will be glad to keep going on with the flip devices.
Value
5
Written by a customer while visiting Samsung US