Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,096 Reviews)
Rating breakdown 3,096 reviews
5 Stars
2,375
4 Stars
526
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
More than I expected!
on October 3, 2025
Posted by: SamsungGirl
[This review was collected as part of a promotion.] I have been purchasing Samsung phones since the first note came out.
But these last few years I have switched to a Z flip.
But these last few years I have switched to a Z flip.
I use my Z flip more for business and personal use.
For business I consistently access AI features to correct and or enhance things that I am creating to capture my future customers attention.
The camera is helpful in taking pictures of the product. I find that the minimal tools that come with it are helpful, but I did download more filters to use with the photos.
I like how I can fold the phone up and put it in my pocket and it doesn't stick out like the bar phones do. It's not as bulky as I thought it would be.
Overall if you're looking for a good phone that isn't large and can keep up with a majority of the top end phones, this is the one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING device
on October 3, 2025
Posted by: Tonetone
[This review was collected as part of a promotion.] I love that it can actually fit in a pocket. Galaxy Ai is also super helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone looks cool
on October 3, 2025
Posted by: BananaMan
[This review was collected as part of a promotion.] Well I prefer using this phone for camera. Like where I can I see myself taking picture and use it for music. Since I have to turn my phone on to change music. But using the flip 7 I don't need to turn my phone on. Instead I can use the tiny screen and use YouTube to change music. I really love it. 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
20 years later: Flip phone era 2.0
on October 3, 2025
Posted by: bbrriitt
[This review was collected as part of a promotion.] I’m am in awe at my new Samsung Galaxy Z Flip and having a true full-circle moment. Twenty years ago, my very first phone was a flip phone—an iconic, pocket-sized red brick with T9 texting and grainy bite sized pictures. I loved it as a first phone, but the new Flip is the upgrade my younger self only fathomed existing on tv.
This isn't just a phone; it’s the definitive, y2k, Iconic Flip Phone Era 2.0.
The best part is how the sleek, nostalgic, satisfying snap of the flip design is paired with true 21st-century genius. The AI technology here is absolutely seamless. So often, new tech is just extra bloat, but Samsung’s AI is the ultimate quiet upgrade.
It’s working hard in the background so my life is easier, not more complicated. Live translations, instant search, perfect hands-free selfies using the Flex Mode—it’s technology that genuinely helps, making my life simpler and more stylish.
This device is everything my first flip phone could dream of evolving to. It’s compact, it’s chic, and galaxy ai is seamlessly integrated that never feels forced.
This isn't just a phone; it’s the definitive, y2k, Iconic Flip Phone Era 2.0.
The best part is how the sleek, nostalgic, satisfying snap of the flip design is paired with true 21st-century genius. The AI technology here is absolutely seamless. So often, new tech is just extra bloat, but Samsung’s AI is the ultimate quiet upgrade.
It’s working hard in the background so my life is easier, not more complicated. Live translations, instant search, perfect hands-free selfies using the Flex Mode—it’s technology that genuinely helps, making my life simpler and more stylish.
This device is everything my first flip phone could dream of evolving to. It’s compact, it’s chic, and galaxy ai is seamlessly integrated that never feels forced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on October 2, 2025
Posted by: Ameryhn
[This review was collected as part of a promotion.] I love how the devices is compact, smooth. It flips really nice. It lays flat. It works really well. I love the u the Galaxy AI. It helps when I need something quick and easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing special and battery issues
on October 2, 2025
Posted by: Markisa
[This review was collected as part of a promotion.] I was really looking forward to an upgrade from the flip6 but unfortunately I don't see anything special with the 7 versus the 6. In fact, I can no longer charge my flip7 using the same wireless charger I used for my flip 6. It gets really hot, too hot to touch. When I contacted support and told them nothing changed except the phone, I was told to purchase a Samsung charger. Support is lacking as well. I'm not please about the purchase at all.
Value
2
Response from Samsung USBy R&R Team, October 3, 2025
Hi there Markisa, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not operating as expected or intended. We have provided a link to a troubleshooting guide to assist you with the temperature of your device. We have also provided a link to our team of experts if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on October 2, 2025
Posted by: SeabeeDaddy83
[This review was collected as part of a promotion.] I got this phone for my daughter, excited to see how she like the AI on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
“Flip‑7 kills it — brilliant display, sleek build,
on October 2, 2025
Posted by: Sam2sunggurly
[This review was collected as part of a promotion.] Sure, Shay! Here's a 1000-character glowing review of the Samsung Galaxy Z Flip 7 that highlights Galaxy AI and makes it sound exciting and highly recommended:
---
The Samsung Galaxy Z Flip 7 is a total game-changer! It's not just a phone — it's a statement. The sleek, compact design turns heads, but the real magic is in the performance. Samsung really leveled up with this one. The hinge is smoother, the display is brighter and stronger, and the battery lasts longer than expected. But what truly sets it apart is Galaxy AI — it’s like having a personal assistant in your pocket! From intelligent photo editing to real-time language translation and smart suggestions that actually make life easier, this phone is beyond smart — it’s intuitive. The multitasking features are seamless, and the AI enhances everything from texting to taking the perfect selfie. If you're looking for something stylish, powerful, and future-forward, this is it. The Flip 7 blends fun and function like no other. I highly recommend it to anyone ready to upgrade to something unique and smart!
Value
5
Response from Samsung USBy R&R Team, October 2, 2025
Hello there Sam2sunggurly, thank you for your feedback on your Samsung Galaxy Z Flip7. We are ecstatic to hear that you are so pleased with the usage and features of your new device, and finding so many amazing ways to use this unique device every day. Please, reach out to us again in the future any time with questions, or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US