Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(3,088 Reviews)
Open Ratings Snapshot
Rating breakdown 3,088 reviews
5 Stars
2,369
4 Stars
524
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
I'll never go back to a standard phone again!
on August 17, 2026
Posted by: Teknollegist55
[This review was collected as part of a promotion.] This is my third Z Flip and I will never go back a standard phone again. This Galaxy Z Flip 7 does it all and I choose it because of all the features that is has vs. a standard phone. I can fold it like a tent and use Zoom or Google Meet from the front screen with clarity and since the front camera is so good the other person can see me just as well. The Flip 7 also allow me to fold the phone 90% so I can watch workout videos at the gym without having to prop it up. Also in this mode I can be online using the top half of the phone for the internet and use the bottom half as a mouse. Another favorite feature is how is easily fits into my pocket. If I have tighter jeans on and want to tie my shoes, it doesn't feel like I'm going to break it like a standard phone. I also choose this phone because when it is unfolded its nearly the same size as the Galaxy S25+
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Zflip 7
on August 17, 2026
Posted by: winegiggles
[This review was collected as part of a promotion.] I chose Flip7 for it's compact design. Fits in my side pocket perfectly. I use for personal. So many features I still have not used but with emails social media. Camera is awesome. No complaints at all. Have had it 1 year now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylish and cute
on August 17, 2026
Posted by: Jmonte
[This review was collected as part of a promotion.] I have had this phone for a while and the reason I chose this model was because how trendy it was and the phone cases I could use on it and make my phone look cute. I always get compliments and I love how I can shut the phone and use the front screen to see messages and watch videos.it really is part of a style and love how it looks when closed and the cases available for it. For functionality it works great i know i get asked about the crease but I dont even notice it at all when im watching videos or reading and love the divide and love how they have upgraded their system and hinges from the last models.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact size
on August 17, 2026
Posted by: Boomerbaby1
[This review was collected as part of a promotion.] Have broken too many phones falling out of my pocket. Love this flip option. I'm an old timer and this phone has made it easy to learn. Every day I learn something new.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Z flip 7
on August 17, 2026
Posted by: Natalie
[This review was collected as part of a promotion.] I chose the z flip 7 for convenience of being able to easily conceal it. I love my z flip! I use it for so many things. Of course texting and phone calls, but also streaming, social media, online purchases, games, and research. My nick name is "the Google queen." I really like the camera and how photos (selfies) can be taken from the flex window (cover screen), as well as being able to check notifications while keeping the phone closed- not flipped open. The only issue I have had was not being able to get the fingerprint authenticator to work. However, I was attempting to use the camera lens for the longest time until I discovered biometrics on the z flip 7 is on the side key. So no fault of the phone. My favorite phone yet!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Our Third Z Flip and still happy
on August 17, 2026
Posted by: UncaDon
[This review was collected as part of a promotion.] My wife asked for a flip phone some years back and I bought the ZFlip 3 for her. When I saw her phone and how happy she was with it, I bought the then current ZFlip 5 for myself. I was very happy with that phone and later traded it in on my current ZFlip 7. We use our phones for a wide array of purposes and each model met our needs. We use the phone for email, social media, monitoring banking and credit cards, controlling security alarms and perimeter cameras, scheduling HVAC thermostats and filter usage as well as automated sprinklers. We book travel from the phones and use the phones for boarding passes. It is important to us. The one concern I hear most from people is about the fold in the screen, but I think those are unfounded. The screen fold is nearly imperceptable and it looks like the newest version ZFlip 8 actually improves on that. I will consider an upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great on the go
on August 17, 2026
Posted by: Ary009
[This review was collected as part of a promotion.] I chose Galaxy Z Flip 7
Because of the the great quality and how easy it is to use I don't even have to unflip my phone to answer a call.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Third ZFlip
on August 17, 2026
Posted by: AshleyP
[This review was collected as part of a promotion.] The ZFlip 7 is the third ZFlip I have own (3 & 5) being the others. I chose to wait until the 7 came out because the 6 wasnt much different than the 5. I notice the 7 is considerably thinner but with only a year of use the hinge is already beginning to make a little sound. These zflip phones are lucky to last 2 years but they're neat and fit in your pocket. I still find the cover screen useless as it doesn't really show much of anything. I only really use it to turn off alarms and check the time. I think they should ditch widgets and use the screeen for notification previews only with a manual scroll wheel perhaps. I don't need full app access just something more practical.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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