Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(3,097 Reviews)
Open Ratings Snapshot
Rating breakdown 3,097 reviews
5 Stars
2,376
4 Stars
526
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Best Zflip yet
on October 10, 2025
Posted by: Mean2nobody
[This review was collected as part of a promotion.] This Zflip has it all.
1. Larger screen
2. Ease of carrying
3. Nicer, brighter display screen
4. Versatile menus
5. AI on board to use in conjunction with my Galaxy watch 8. That's a real big plus.
6. Much improved fold on the main screen
7. Having any app I want available on the cover screen through Goodlock
8. Now bar on the cover screen is very useful.
9. There are no cons to this Flip...it's the best at any angle...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Weakest flip
on October 10, 2025
Posted by: Rjvn1973
[This review was collected as part of a promotion.] Suddenly shut down then got line and don't work anymore
Value
1 out of 5
1
Response from Samsung USBy R&R Team, October 13, 2025
Hello Rjvn1973, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how distressing it is when your device is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this matter with your display. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love love love my Fold 7!
on October 10, 2025
Posted by: Weege001
[This review was collected as part of a promotion.] I love my Fold 7 with Galaxy AI. I use it for enhanced productivity and making my pictures better.
I so enjoy watching videos with the Fold 7 open to see the entire big screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung flip phone 7
on October 10, 2025
Posted by: Val366
[This review was collected as part of a promotion.] The Galaxy Z Flip 7 is sleek, compact, and fun to use. Its folding design makes it pocket-friendly without losing the large screen experience. The inner display is bright and smooth, and the cover screen is super handy for quick notifications, selfies, and multitasking. With Galaxy AI, the phone feels even smarter—features like real-time translation, photo editing, and text assistance make daily tasks easier. Performance is fast, the cameras deliver solid results, though it can heat up with heavy use and battery life could be better. Overall, it’s stylish, innovative, and packed with AI features that set it apart.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
An upgrade temporarily messed up my galaxy AIme up
on October 10, 2025
Posted by: Frankly
[This review was collected as part of a promotion.] Mostly I use my galaxy AI for personal and financial issues
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on October 10, 2025
Posted by: Lala1983
[This review was collected as part of a promotion.] Omg it's like a mini portable laptop. I just love this phone. Easy to carry. Thank you Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Phone of the Year
on October 10, 2025
Posted by: dkeh831
[This review was collected as part of a promotion.] I love this phone. I made the big switch and would do it 1 million times over!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has great features
on October 10, 2025
Posted by: Onelove
[This review was collected as part of a promotion.] It is light weight and easy to carry and conceal. I love that i can charge another device on the back. The cameras take amazing photos and I love the throw back design
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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