Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(3,099 Reviews)
Open Ratings Snapshot
Rating breakdown 3,099 reviews
5 Stars
2,376
4 Stars
528
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Peace of mind
on October 23, 2025
Posted by: Carlito
[This review was collected as part of a promotion.] Love its better than the 6... I have no complaints about this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is way better than I imagined?It work
on October 23, 2025
Posted by: 222CAN
[This review was collected as part of a promotion.] Galaxy AI has been super successful for me.You wanna have a brain fart?It figures things out and helps me control my day without my hands.It's just a real good tool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Z Flip7
on October 23, 2025
Posted by: Finky
from NY
Expertise:Intermediate
Verified Purchase:Yes
Love my Z Flip7. Would have given higher review, but I wish it had a place to use my existing SD Card. But so far I love the functionality
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on October 23, 2025
Posted by: Cousinbbq
[This review was collected as part of a promotion.] This device is great for studying and making ai cover songs from poppop.ai etc
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 27, 2025
Hey there Cousinbbq, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7. We are so happy to hear that this device has been so helpful for your studying, and expression of creativity with your music. We have provided a link to the Samsung Support Team if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful color.
on October 22, 2025
Posted by: Erika
Expertise:Beginner
Verified Purchase:Yes
I really bought this phone for my mother. It is close to the color red and that her favorite.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z flip 7
on October 22, 2025
Posted by: DBrown
Expertise:Intermediate
Verified Purchase:Yes
Love it! I initially had the Z Flip 4, but traded it in for the S24 Ultra and really missed the folding of this phone. It is very convenient, fits small purses and in pockets, yet works as well if not better than the S24.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my Z Flip 7 so far!
on October 22, 2025
Posted by: JMJ88
from Pittsburgh, PA
Verified Purchase:Yes
I was kind of anxious to trade my 23 Ultra for this little foldable but I'm happy with the decision so far. I love the compact design and am very happy with the brightness and clarity of interior and outside screens. The camera can't compare to my 23 Ultra but it's a tradeoff I knew I'd be making for a lot of cool features only found on the Flip.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love IT...
on October 22, 2025
Posted by: ttanner
[This review was collected as part of a promotion.] Galaxy AI is here and now....Love the flip phones...
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 23, 2025
Hey Ttanner, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are loving the design of this device, and that you are finding uses for the enhanced features of Galaxy AI. We have provided a link to the Samsung Support Team to assist you further if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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