Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,099 Reviews)
Rating breakdown 3,099 reviews
5 Stars
2,376
4 Stars
528
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
No brainer for best flip phone on the market
on November 1, 2025
Posted by: Lou G
from New York, NY
Expertise:Expert
Verified Purchase:Yes
The Samsung Flip 7 is a great overall phone. It's thin, light weight and awesome for one-handed use. The hardware and software are exactly where it needs to be in order to crush it's competitors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Foldable glass has finally made it
on November 1, 2025
Posted by: MrMcRat
[This review was collected as part of a promotion.] I was initially hesitant about getting a foldable phone knowing the past struggles it's had with development, but after having it for a while it has help up fantastically. The easy access to GalaxyAI on the side helps with making bullet points out of long text, and the screen quality makes my games look fantastic.
Value
4
Written by a customer while visiting Samsung US
Posted by: CJac
from LA
Verified Purchase:Yes
Great phone but shouldn't have to download another app to put apps on front screen
Written by a customer while visiting Samsung US
Customer Rating
5
In Love With Z Flip 7
on October 31, 2025
Posted by: OnWifi
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Flip 7 for a little while now, and I honestly love everything about it! The design is just gorgeous — super sleek, compact, and so satisfying to flip open and close. It’s eye-catching, and I get compliments on it all the time.
The screen quality is amazing — bright, sharp, and perfect for streaming movies, gaming, or scrolling through social media. I use it for everything: work, school, and downtime. The multitasking features make it easy to switch between apps, and the battery lasts me all day without any issues.
Galaxy AI has been a total game-changer! I use it for translations, rewriting messages, and summarizing notes, and it honestly makes my life so much easier. It feels like I have a super smart assistant with me 24/7.
The camera is incredible too, especially with FlexCam — being able to prop the phone up and take hands-free photos or videos is super convenient. Every picture turns out clear and vibrant, even in low light.
Overall, I’m beyond happy with my Galaxy Z Flip 7. It’s fun, powerful, and stylish — definitely my favorite phone ever! ⭐⭐⭐⭐⭐
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact device
on October 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love that it can find in half making it easy to keep in woman sized pockets in my outfits! About time either clothing people or phone people named this issue and it seems solved to me now! Thank you Samsung flip z
Value
5
Written by a customer while visiting Samsung US
Posted by: maggie
Verified Purchase:Yes
let's see after few months. It's still new. will see
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Maggie, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the enhanced capabilities and design of your new device. This device has been extensively stress tested for durability. We have also shared a link to an article with tips we recommend to help you care for this unique phone. We have lastly shared a link to the Customer Care+ Team if you are interested in adding further protection to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I like the smaller size that fits nicely in my pocket. Only down side for me is it doesn't connect to internet as good as my Samsung 20 ultra did.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Flip
on October 29, 2025
Posted by: Chuydoublep214
[This review was collected as part of a promotion.] Really convenient and cool to use but will randomly lag out on the first days
Value
4
Written by a customer while visiting Samsung US