Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,084 Reviews)
Rating breakdown 3,084 reviews
5 Stars
2,366
4 Stars
523
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
Purple Reign
on September 28, 2026
Posted by: NenezGDZZZ
[This review was collected as part of a promotion.] Love everything about it. Just at the folds the black border cracks.
I want to update but not willing to until you make a purple colored flip.
I want to update but not willing to until you make a purple colored flip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome features
on September 28, 2026
Posted by: Kene1sh
[This review was collected as part of a promotion.] It's great & easy to work with. The features are just what I need for business and personal. The down side is the screen gets damaged out of the blue. Two times I've had to do a screen replacement which is unfortunate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I choose this its fire.
on September 28, 2026
Posted by: Meko1495
[This review was collected as part of a promotion.] "I choose" flip 7 because its easy to flip the phone n its fun to play my mobile games i do it very often with a battery that last forever flip 7 is my favorite
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy Flip7
on September 28, 2026
Posted by: Iluvmoney4l
[This review was collected as part of a promotion.] I really wanted to love my Galaxy Z Flip 7 because there are many things about this phone that I genuinely enjoy. The picture quality is excellent, the speakers have great sound, and I love how compact the phone is when folded. The ability to prop the phone up using the fold is also very convenient for taking pictures, watching videos, and using the phone hands-free.
Unfortunately, my experience with the folding screen has been very disappointing. After having the phone for only about three months, the bottom half of the screen stopped working. I had it repaired, but only a couple of months later, the same problem happened again and the bottom half of the screen stopped working once more.
Having the same issue twice in such a short amount of time has been frustrating. The foldable design is one of the main reasons I chose this phone, but when the bottom half of the screen blacks out, it takes away much of the functionality and convenience that makes the phone unique.
I still really appreciate the camera, sound quality, compact design, and the convenience of being able to fold and prop up the phone. I think the concept of the Galaxy Z Flip is fantastic and innovative. However, I expected the folding screen to be much more reliable and durable.
Overall, I love many of the features of the Galaxy Z Flip 7, but the repeated failure of the folding screen has significantly affected my experience. I hope future generations continue improving the durability and reliability of the
Value
3
Response from Samsung USBy R&R Team, September 30, 2026
Hello Iluvmoney4l, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it can be when your device is not meeting your expectations. We are pleased to hear that you are enjoying the camera and flex mode of your device. We have provided a link to an article with measures we recommend for caring for this unique design for prolonged usage and enjoyment. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 28, 2026
Posted by: RealBrian
[This review was collected as part of a promotion.] I chose this phone because of its small form factor. I get comments on my Flip7 nearly everytime I use Samsung Pay! 🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
7 E flip phone
on September 28, 2026
Posted by: Mad911
[This review was collected as part of a promotion.] I chose this phone because I had an early model and it was very durable. Easy to use for it's size nice screen. The only downside was that a cracked developed where the phone flipped open and closed. Hopefully this phone will not do this also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best device ever slid into a pocket!
on September 28, 2026
Posted by: GinnySaisQuois
[This review was collected as part of a promotion.] The FLIP7 (I tend to think of it as "Fools Look, I Pocket") is the best decision I ever made. From the slim pocket-able design to the roaring fast load times, I chose my Flip7 to handle my social calendar and work demands with ease. In my spare time, I list and sell things on Vinted, Offerd Up, and Etsy. The camera takes beautiful images. Google helps with the research. I come up with a little text and next thing I know, I have to take packages to the post office. I love this phone and I chose it everyday!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this model due to the weight vs the fold.
on September 28, 2026
Posted by: Dragracingvega
[This review was collected as part of a promotion.] I chose the Flip 7 due to how light it is. Amazing phone, will be upgrading to the next version once available to me.
Value
5
Written by a customer while visiting Samsung US