Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,084 Reviews)
Rating breakdown 3,084 reviews
5 Stars
2,366
4 Stars
523
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5
Amazing phone
on September 7, 2026
Posted by: Mylifesol
[This review was collected as part of a promotion.] I’ve owned every Flip model, and each one is better than the last; the comfort of carrying it is unmatched. Its speed and beautiful design make for a perfect combination—thanks, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its ok but wouldn't get it again
on September 7, 2026
Posted by: Purplestorm13
[This review was collected as part of a promotion.] I thought id like the fold feature but its not the greatest and I also dont really think the camera is the greatest. I wouldn't get any other flip or fold or anything like that again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 7, 2026
Posted by: MelB0716
[This review was collected as part of a promotion.] I chose the flip 7 because I loved my flip 3. I am still learning new things on this device. Battery lasts for days and I can listen to music for hours without draining the battery down. Would definitely recommend to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a great phone with minor improvements needed.
on September 7, 2026
Posted by: Squishy
[This review was collected as part of a promotion.] It has a great camera. I like the feature of being able to take a picture a video while the phone is closed. I like that I can view and reply to messages while its closed too. Its not a slow phone, it connects to wifi just fine too. The only thing is that the battery gets worn out over time. It doesn't charge as fast anymore unless it have a very strong charger. Other than that it is an amazing phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on September 7, 2026
Posted by: Tyrrible
[This review was collected as part of a promotion.] This was my first modern flip phone and it won't be my last. I chose the Z Flip 7 for its customization, cute accessories, portability, and software. I've had the phone for a year now and it has never disappointed. The crease is still invisible and has never bothered me, it runs great, excellent battery life, great photos. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z 7 Flip!
on September 7, 2026
Posted by: Cosmogalaxy777
[This review was collected as part of a promotion.] I chose the Galaxy Z Flip7 because it gives me something I didn’t realize I was missing—a phone that combines powerful technology with a design that actually makes everyday life more fun.
I use my Flip7 throughout the day for work, staying connected with family, studying, watching videos, listening to music and audiobooks, taking photos, and keeping up with everything happening around me. The compact design makes it easy to carry, while unfolding it gives me a beautiful screen when I want a more immersive experience.
One of my favorite things is being able to quickly check notifications and interact with my phone without always having to fully open it. It makes those small moments during a busy day much easier.
What really stands out to me is how the Flip7 fits my lifestyle. It feels like technology that was designed not only to be powerful, but also practical and enjoyable to use. I chose the Galaxy Z Flip7 because it feels different from every phone I've owned before—and every time I flip it open, I’m reminded why I made that choice.
I use my Flip7 throughout the day for work, staying connected with family, studying, watching videos, listening to music and audiobooks, taking photos, and keeping up with everything happening around me. The compact design makes it easy to carry, while unfolding it gives me a beautiful screen when I want a more immersive experience.
One of my favorite things is being able to quickly check notifications and interact with my phone without always having to fully open it. It makes those small moments during a busy day much easier.
What really stands out to me is how the Flip7 fits my lifestyle. It feels like technology that was designed not only to be powerful, but also practical and enjoyable to use. I chose the Galaxy Z Flip7 because it feels different from every phone I've owned before—and every time I flip it open, I’m reminded why I made that choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good to use but the manufacturing is not great
on September 7, 2026
Posted by: Adamfoxie21
[This review was collected as part of a promotion.] To use the lhone when I first received it was really nice, lovely! But after the first year the battery charge was 3 hrs max and then the tape to hide the separation of the flip starting changing color to a dull color and it stretched out. This keeps me from using that part of the screen.
Value
3
Response from Samsung USBy R&R Team, September 9, 2026
Hi Adamfoxie21, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We understand how disappointing it can be when your device is not aligning to your expectations. We have shared links to resources to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to review any and all options available to resolve the matter with the display of your device, and any additional matters that may be causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Devi e
on September 7, 2026
Posted by: SNeve3
[This review was collected as part of a promotion.] Great device. Love the flip, so easy to carry when on the go. Allows me to do everything I need to get thru my day.
Value
5
Written by a customer while visiting Samsung US