Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(3,084 Reviews)
Open Ratings Snapshot
Rating breakdown 3,084 reviews
5 Stars
2,366
4 Stars
523
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Pretty cool lineup
on September 7, 2026
Posted by: Kromiluvs
[This review was collected as part of a promotion.] I've been with Samsung for 10+ Years now. When I was six years old I was given my first phone being a Samsung Galaxy S4 my grandfather was getting rid of, since then I have been in love with samsung technology! After the S4 I got the S5 Sport followed by the S7, Note 10+, A20, S20, Zflip 5, and now currently I have the Zflip 7. I love the flip series I have gotten so many compliments and it is a very refreshing feel this over the typical smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flip phone yet
on September 7, 2026
Posted by: Preston
[This review was collected as part of a promotion.] This is my 3rd Galaxy flip phone and I chose Samsung above the others available. I have tried the competition and returned it before I even made it 30 days. The Galaxy Flip remind me of the 90s and the small flip phone I had back when phones were just phones, so the ability to now have a computer fold in ny pocket is the best change to smart phones yet. I can't wait to see what the next generations are going to look like and I hope they get smaller and still expand out to a normal size phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip Z7 is compact and easy to use
on September 7, 2026
Posted by: Lynn13
[This review was collected as part of a promotion.] When it was time for an upgrade, I chose the Flip Z7 because I had a previous version and the Flip series seems to get better and better with each upgrade. I am Samsung user thru and thru. The Flip Z7 is one of my favorites. I like its compact size, the number of apps I can access from the cover screen, and the camera features. Looking forward to the next upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Phone of the Century
on September 7, 2026
Posted by: ttempio
[This review was collected as part of a promotion.] This phone is absolutely perfect. I choose the flip phones over anything all the time. They are so cool and futuristic.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone in my opinion!
on September 7, 2026
Posted by: Edwardblaze
[This review was collected as part of a promotion.] At first I was I judge it too much for being a flip phone. So one day I decided to try it out. When I received the phone in person, I loved it already, phone was light, the front screen when it's close got me good. After I a week I definitely liked everything about it. I had the flip5 so the screen is wider for the flip7. No regrets at all!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on September 7, 2026
Posted by: Honguito
[This review was collected as part of a promotion.] Everything about it from the light weight to the camara, love how easy is to navigate, great pictures, love the fact that you dont have to open the phone for most of my apps on a daily basis also love the screen camara for pictures view amazing device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact easy to carry
on September 7, 2026
Posted by: MadMan8352
[This review was collected as part of a promotion.] Compact easy to carry. Love front screen for quick things. Battery life is good but could be better. Easy to use and can be set up to your liking. I've had every flip from the 1st to the 7th and loved them all. I only upgraded because of the advances samsung made on this phone every year. I have not upgraded to the flip 8 because the upgrades from the flip 7 there wasn't a substantial change. But having the Zflip for the first introduction od it until now I was never disappointed and love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Flip 7 Reveiw
on September 7, 2026
Posted by: Arabic
[This review was collected as part of a promotion.] I've had the phone for less than 6 months and have had to replace it twice already due to the fold in the middle of the screen. Accessories for the phone are minimal. I've had Samsung phone my entire life and am loyal to the product but this model has been disappointing to say the least.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 9, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your device is to you for a range of daily tasks. We have shared a link to an article to help our customers prolong the life of their foldable device. We have also shared a link to the Samsung Support Team to assist you any time you have questions, or if you wish to review available accessories for your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
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