Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(3,084 Reviews)
Open Ratings Snapshot
Rating breakdown 3,084 reviews
5 Stars
2,366
4 Stars
523
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Love this phone
on September 7, 2026
Posted by: Galaxyfan4life
[This review was collected as part of a promotion.] I love these phones and and all the features I had the flip 6 then I choose the flip 7. I will probably get the new one too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flip phone ever!
on September 7, 2026
Posted by: jewels
[This review was collected as part of a promotion.] I ve had my z flip 7 going on almost a year now. I'm absolutely obsessed with it. There's so many features I still have yet to find out. I love the gif wallpapers, the rear end back camera, excellent quality with the back camera but the front not so much. I look like a ghost with the front camera or like I'm sick. I love it comes with a front cover screen protector and love the large front camera lens.. I love being able to flip the phone when hanging up on calls. I This phone is my first upgrade phone in 5 years. I got it on the last day of Fall, it arrived Christmas eve, and I opened it Christmas Day 2025. Best Christmas gift to myself ever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've owned in years
on September 7, 2026
Posted by: Superfoot
[This review was collected as part of a promotion.] I chose this phone to free up space in my pocket. This is just as if not more functional then my s23 ultra I'll give me space for my car keys. I will probably buy nothing more than flip phones for the rest of my days!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Flip 7
on September 7, 2026
Posted by: FlamingoJoe
[This review was collected as part of a promotion.] I’ve been really happy with the Galaxy Z Flip 7. The biggest thing for me is having a full-size phone that folds down small enough to actually fit comfortably in my pocket. Once you get used to that, it’s hard to go back to a regular phone.
The screen looks great, it’s fast, and the outside screen is much more useful than I expected. I can check notifications and handle quick things without opening the phone every time. The hinge also feels solid and much more refined than I expected from a folding phone.
Battery life has been good for my normal daily use, and I haven’t noticed any performance issues.
It’s definitely different from a traditional phone, but that’s exactly why I like it. If you want something compact without giving up a large screen when you need it, I’d recommend the Flip 7.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love my phone
on September 7, 2026
Posted by: Dana549
[This review was collected as part of a promotion.] My previous phone was a nice Samsung phone..I almost bought the same one but im so glad I chose this flip phone. Love how it folds and fits in my front pocket. I Never worry about scratching the screen or possibly dialing away while in my pocket. Those 2 features alone got me hooked!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for my pocket!
on September 7, 2026
Posted by: Mustanggrl
[This review was collected as part of a promotion.] I chose the flip series because they are sleek, hold a days charge, and fits perfectly in my back pocket!. This is my 4th flip and as long as they make them I will continue to buy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
fast is great
on September 7, 2026
Posted by: Toomanyquestions
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy with my zflip 7 phone
on September 7, 2026
Posted by: JDPrime
[This review was collected as part of a promotion.] I upgraded my zflip 3 to a zflip 7. I love both phones but the upgrade is very nice and well worth the money. Glad I chose this one sleek and very responsive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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