Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(3,084 Reviews)
Rating breakdown 3,084 reviews
5 Stars
2,366
4 Stars
523
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Jet Black
Customer Rating
2
The phone is cool but...
on September 7, 2026
Posted by: Mimi143
[This review was collected as part of a promotion.] The screen is too chinsy. It breaks for no reason at all. Pixels go out. I chose it for the cool factor but having to replace the screen every other month is getting old.
Value
2
Response from Samsung USBy R&R Team, September 11, 2026
Hi there Mimi143, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We understand how important your device is to you, and needing the peace of mind that comes with the durability of your device. We have provided a link to an article to help you prolong the usage of your device with measures we recommend. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Life-long Samsung Customer
on September 7, 2026
Posted by: SeymoursMom
[This review was collected as part of a promotion.] One of the features I enjoy most is how effortlessly it connects with my other Samsung devices. Being able to seamlessly sync my television, watch, and tablet all Samsung devices creates an incredibly convenient and connected environment.
I also really appreciate the intuitive operation of the Android operating system. It’s easy to navigate, responsive, and gives me the flexibility and functionality I want without making things unnecessarily complicated.
Another major highlight for me is the AI functionality available through Google. These features add an impressive level of intelligence and convenience to the phone, helping make everyday tasks quicker, easier, and more productive.
Overall, the Galaxy Flip 7 is an outstanding phone that combines style, innovation, convenience, and smart technology in one beautifully designed device. I’m extremely happy with my choice and would highly recommend it to anyone looking for a modern smartphone that delivers an exceptional experience.
I also really appreciate the intuitive operation of the Android operating system. It’s easy to navigate, responsive, and gives me the flexibility and functionality I want without making things unnecessarily complicated.
Another major highlight for me is the AI functionality available through Google. These features add an impressive level of intelligence and convenience to the phone, helping make everyday tasks quicker, easier, and more productive.
Overall, the Galaxy Flip 7 is an outstanding phone that combines style, innovation, convenience, and smart technology in one beautifully designed device. I’m extremely happy with my choice and would highly recommend it to anyone looking for a modern smartphone that delivers an exceptional experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, durable design
on September 7, 2026
Posted by: Foreverflipz
[This review was collected as part of a promotion.] I chose the flip 7 due to the compactnes and all around sleek design. I have had the flip since version 2 and it seems to get better each year. I love the big front screen and being able to add my personal touches to it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so fun and cute.
on September 7, 2026
Posted by: sreee19
[This review was collected as part of a promotion.] I chose this phine because eI have had z flips for the past 5 or6 years. They are fun and cute. Functionality is all there as well as durability. This one is the thinnest and best looking one I have had. I am honestly sad because the 8 is the last one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 7, 2026
Posted by: Lyra11
[This review was collected as part of a promotion.] I choose the Samsung Galaxy Z Flip7 because it combines innovative technology, style, and convenience in one beautiful device. Its foldable design makes it compact and easy to carry, while the large main display provides an immersive experience when unfolded.
I am especially impressed by the larger FlexWindow, which makes it easier to check information and use useful features without always opening the phone. The camera system is another feature that stands out to me because it offers an exciting way to capture photos and videos from different angles.
The Galaxy Z Flip7 is a perfect combination of functionality and modern design. I would love the opportunity to experience its features, explore everything it can do, and enjoy the convenience of having such an innovative device in everyday life.
I am especially impressed by the larger FlexWindow, which makes it easier to check information and use useful features without always opening the phone. The camera system is another feature that stands out to me because it offers an exciting way to capture photos and videos from different angles.
The Galaxy Z Flip7 is a perfect combination of functionality and modern design. I would love the opportunity to experience its features, explore everything it can do, and enjoy the convenience of having such an innovative device in everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 7, 2026
Posted by: Zfliplover
[This review was collected as part of a promotion.] I chose this fun for it's foldable screen and compact size. It fits perfectly in my pocket. However, it's even better after I got it. I can see who's calling without opening it, and can even answer it without opening and it goes straight to speaker.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 7, 2026
Posted by: Dlmitch
[This review was collected as part of a promotion.] One of the best phones I've ever owned I love the flip aspect of it reminds me of the old phones I had in high-school
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I switched from the 24+ to the Flip 7 about 7 months ago and I instantaneously fell in love! I love how compact it is and all the customization.
Value
5
Written by a customer while visiting Samsung US