Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(29,596 Reviews)
Rating breakdown 29,596 reviews
5 Stars
25,350
4 Stars
3,326
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Just a great phone
on August 30, 2026
Posted by: Birddog10a
Expertise:Intermediate
I got tired of using my pixel 10 Pro XL which was an excellent phone don't get me wrong it's a great phone but I wanted to go back to Samsung so I decided to get the S25 ultra and so far I've been very happy with it. Battery life has been really good so far, no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
The battery life of this product is giving me no j
on August 30, 2026
Posted by: TEACHA
[This review was collected as part of a promotion.] I sent my phone to Samsung to replace the battery n it seems it only got worst.
I can't use my phone for a full day and if I'm on a video call my battery drains less than a hour and a half
I can't use my phone for a full day and if I'm on a video call my battery drains less than a hour and a half
Value
3
Response from Samsung USBy R&R Team, August 31, 2026
Hey TEACHA, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the lasting battery life of your device is to you every day for your needs. We have provided links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on August 28, 2026
Posted by: Cammer
[This review was collected as part of a promotion.] I chose my S25 Ultra after a long run of Note phones, going back to the note 3 and culminating with the Note 10 plus. At first I was disappointed as I really don't like change and the Note series almost at that point had become part of my identity. Funny thing loyalty and habit am I right? Well, S25 Ultra seemed to be the closest in scope to my beloved Note so I gave it a shot and have not been let down. This phone, My S25 Ultra is the fastest, clearest most enjoyable phone I've used. And... IT'S METAL! I think it's actually Titanium! I know i wasn't supposed to mention other items but I needed Samsung to know that this phone and I'm sure the 26 series are much more than worthy successors. I'm talking magnitudes better. This phone fires up from off near instantly and that's with several hundred apps weighing it down. Also, every time I sit and futz with this thing I'm pleasantly surprised to learn it does something else. I even located my lost S pen. It knew the time and location the pen left the phone. Incredible. And the pictures? Amazing. I could pick up aurora borealis in red and even green that were not visible to the naked eye. In MARYLAND!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Makes me miss my Note 20 Ultra
on August 28, 2026
Posted by: Shub1000
[This review was collected as part of a promotion.] I chose the 25 ultra because I am long time user, adopter, and believer in the Samsung name and brand. However, I seem to have difficulty getting used to this model as the screen on the phone seems completely alien after being used to my Note 20 Ultra and S24. The glass on the Note 20 Ultra just feels so smooth and crisp while the S25 ultra seems as if I'm texting on a padded keyboard. I just can't seem to get used to it to the point of liking it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this product outlasts
on August 28, 2026
Posted by: bellwdana
[This review was collected as part of a promotion.] i chose samsung because it has been the only brand that lasts years. the camera is amazing taking professional like pictures. i get so much prodductivity done in one place, the palm of my hand. for me there is no other choise. the battery also lasts all day long no matter how many apps i have open. it's easy to navigate and personalize.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for everyone
on August 28, 2026
Posted by: Xander
[This review was collected as part of a promotion.] “I been needing and wanting a new phone ”. I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I absolutely love the pen and how versatile it is with the different features of the phone. I am glad I chose to upgrad, this one is sleek and very responsive, with so many different options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 28, 2026
Posted by: Rasputin
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s25 ultra because it has a bigger screen and pen to make it easier to write a quick message or draw over all and pics. Very durable and well made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera for all walks of life.
on August 28, 2026
Posted by: Squishysquish
[This review was collected as part of a promotion.] I choose the galaxy s25 ultra the camera is outstanding. In the dark in the sunny spots of everyday life it's a must have if you have children it's the best way to save the memories in perfect colors and pixels it's by far my favorite device.
Value
5
Written by a customer while visiting Samsung US