Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(29,596 Reviews)
Rating breakdown 29,596 reviews
5 Stars
25,350
4 Stars
3,326
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Love my S25 Ultra!!
on September 2, 2026
Posted by: Robcat1
[This review was collected as part of a promotion.] I have to admit, my current Galaxy S25 Ultra is far and away the best phone I have had. I love the extra storage, it is fast and reliable, great screen and colors. And the camera is UNBELIEVABLE.
I am so happy I chose this phone for so.many reasons, but this decision was an easy one....Best phone i have ever ordered. Games are easy. Storage is phenomenal. Graphics and videos are flawless...
I am so happy I chose this phone for so.many reasons, but this decision was an easy one....Best phone i have ever ordered. Games are easy. Storage is phenomenal. Graphics and videos are flawless...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So happy with the S25 Ultra
on September 1, 2026
Posted by: rjampi
[This review was collected as part of a promotion.] My experience with the Galaxy line over the years has been so good that I chose to continue with them as i upgrade. I'm still learning to use different features of my S25 Ultra and the only detail I miss from the previous models is the use of cards to increase additional storage. Besides that this model has exceeded my expectations and I beyond satisfied. And the AI functions for phot edits are so much fun and easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
sweet 2 tell
on September 1, 2026
Posted by: lovemyphone
[This review was collected as part of a promotion.] this was the best phone of all phones ive had..i chose this phone 4 the extra features & more with AI..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerful Phone That Keeps Getting Better
on September 1, 2026
Posted by: DTUsesTech
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra as my main phone for a while now, and the thing I like most about it is that it just does a lot without getting in my way.
The screen is probably one of my favorite parts. It’s bright, sharp, smooth, and I use this phone for way more than just scrolling. I edit photos, watch content, answer emails, move files around, game, and sometimes just treat it like a small computer in my pocket.
The cameras have also been really solid. I own plenty of actual cameras, so I’m never going to say a phone completely replaces one, but there are definitely days when I don’t feel like bringing a camera with me. Having multiple focal lengths ready to go makes the S25 Ultra really useful for everyday photos, video, and just catching stuff when I see it.
I didn’t think I would care that much about the S Pen either, but I actually use it. Quick notes, selecting things on screen, editing, and just having that extra precision comes in handy more than I expected.
What I really like about this phone though is that the more I use it, the more stuff I find. Samsung packs so much into these phones that I honestly feel like I still haven’t unlocked everything it can do.
The S25 Ultra might not be the newest Galaxy anymore, but I don’t really care. It’s fast, capable, customizable, and still feels like a phone I can keep pushing for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving One UI and the S25 Ultra
on September 1, 2026
Posted by: Daddy901
[This review was collected as part of a promotion.] Made the move over to Samsung from Oppo and not regretting it. I chose Samsung for their reputation and reliability. Don't regret at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing. True to form.
on September 1, 2026
Posted by: 25ultra
[This review was collected as part of a promotion.] I've been stuck on this S series sense the S9. 21 Ultra was 2nd purchase also a stellar product. Now, upgrading to the s25 Ultra the best one yet Samsung is really an amazing company
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
this device as amazing camera features
on September 1, 2026
Posted by: SUPERMAn
[This review was collected as part of a promotion.] this is the first phone that I ever owned. I chose this phone for the camera features it does so much more from finding the constellations to making every picture with picture perfect.
Value
3
Response from Samsung USBy R&R Team, September 1, 2026
Hey Superman, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are enjoying the camera on your new device, and that you have enjoyed exploring the night sky. We have shared a link to the complete manual to help you discover additional capabilities like Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A lot of storage
on August 31, 2026
Posted by: Cd2024
[This review was collected as part of a promotion.] I chose the s25 ultra based on the s pen and the amount of storage. What i didn't realize is that there is no SD slot. Which is ok. The cameras are amazing which means the picture qualities are phenomenal! I liked the extra apps it has pre installed.
Value
5
Written by a customer while visiting Samsung US