Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(29,596 Reviews)
Rating breakdown 29,596 reviews
5 Stars
25,350
4 Stars
3,326
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
The best phone
on September 7, 2026
Posted by: Anyaga21
[This review was collected as part of a promotion.] I chose samsung galaxy every time e I buy a phone, I love it the size and design are great, battery last long, easy to use and to learn and never fail me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to operate
on September 7, 2026
Posted by: KingCle101
[This review was collected as part of a promotion.] I chose the galaxy s25 because it was the latest device out at the time and I have always been a fan of the S and Note series. They are easy to use, simple but yet advance. They go along well with all of my other samsung device in my home and day to day life so it make transition from one to the next easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this device becouse i love sumsung phone.
on September 7, 2026
Posted by: Tuhinmrkt
[This review was collected as part of a promotion.] I loved the design of S25 ultra. I am really loving to used it in my daily live. I love the cameras i love the display and also speakers.. Sounds are really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. This phone has been very helpfu
on September 7, 2026
Posted by: Luna19923
[This review was collected as part of a promotion.] I had this phone for over 2 years and I absolutely love it. If it breaks, I want another one, just like it. I love the pen I love that you could draw on it. This is a very good phone. I do want another one because it's a low slow but working on getting the upgrade. I think I'm due for upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra is King
on September 7, 2026
Posted by: Droidboy010101
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because of the gorgeous display and powerful features... it's a device of incredible functionality and constantly surprises me in what it can accomplish.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loving it since 2026
on September 7, 2026
Posted by: Kalokairiniki
[This review was collected as part of a promotion.] I chose the phone because of the amazing reviews I heard of it online and it has been the best purchase ever! The camera is great, the customization is outstanding!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone AI feature is awesome
on September 7, 2026
Posted by: Ftouch234
[This review was collected as part of a promotion.] I choose the phone photo uploading and clarity of the pictures. Also, very easy to connect to other devices functions like Bluetooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hate this phone
on September 7, 2026
Posted by: KevinJ
[This review was collected as part of a promotion.] Had an S9 and lived it as was easy to use and navigate.
The S25 constantly loses connection and buffers and have to restart as it almost daily. Harder to navigate the options and still don't know how to do half the functions I need to use. May look nice but I personally hate this series...
The S25 constantly loses connection and buffers and have to restart as it almost daily. Harder to navigate the options and still don't know how to do half the functions I need to use. May look nice but I personally hate this series...
Value
1
Response from Samsung USBy R&R Team, September 9, 2026
Hello KevinJ, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have shared links to resources to help you with the speed and restarting of your device. We have also shared a link to the full manual to help you fully explore and customize your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US