Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(29,596 Reviews)
Rating breakdown 29,596 reviews
5 Stars
25,350
4 Stars
3,326
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
I chose Samsung
on September 7, 2026
Posted by: MUSTANG87
[This review was collected as part of a promotion.] I chose Samsung S25 ultra because it has everything I need on a day to day basis. Streaming flawless, taking pictures and memorie storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Incredible Phone That Truly Feels Premium!!
on September 7, 2026
Posted by: Josejpl
[This review was collected as part of a promotion.] After using the Galaxy S25 Ultra, I can honestly say that this is one of the best smartphones I’ve ever owned. From the design and display to the cameras and overall performance, Samsung did an amazing job with this phone.
The display is absolutely beautiful. It’s bright, sharp, smooth, and perfect for everything from watching videos to browsing and working. The cameras are also outstanding, especially the zoom and low-light performance. The amount of detail you can capture is impressive, and having multiple camera options makes it easy to get the perfect shot in almost any situation. Galaxy fan since Galaxy s8 and switch to the Note and back to the Galaxy.
The display is absolutely beautiful. It’s bright, sharp, smooth, and perfect for everything from watching videos to browsing and working. The cameras are also outstanding, especially the zoom and low-light performance. The amount of detail you can capture is impressive, and having multiple camera options makes it easy to get the perfect shot in almost any situation. Galaxy fan since Galaxy s8 and switch to the Note and back to the Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I m in love with my Phone and its capabilities
on September 7, 2026
Posted by: Jrfaour
[This review was collected as part of a promotion.] I’ve been wanting and needing a new phone for a while, and I’m so glad I chose this one! I absolutely love it! It’s sleek, stylish, super fast, and incredibly responsive. Everything runs so smoothly, and it honestly exceeded my expectations. I couldn’t be happier with my choice—definitely one of my best purchases!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Robert Legros
on September 7, 2026
Posted by: Robbie
[This review was collected as part of a promotion.] I have been with the galaxy line since 2011 and will always stick with it. The phone is versatile and comfortable to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 7, 2026
Posted by: Nycpeeps
[This review was collected as part of a promotion.] The 25 ultra is by far thr best phone I've owned so far. I use the s pen all the time for work when I have to measure things and rotate on pictures. The display is amazing since im always watching YouTube. My only gripe is that google assistant takes longer to respond after incorporating Gemini which is annoying but its still super helpful. Would recommend any day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25 ultra
on September 7, 2026
Posted by: Bebo1968
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra because of its access to features on its model. My experience has been positive. My job uses Iphones , but I find using my galaxy is more convenient and practical for my work. The AI features are easy to use but can be more user friendly to older generations. Overall , I am happy with my purchase and I am excited to see what Samsung brings in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Was great when it was new
on September 7, 2026
Posted by: Lamajo53
[This review was collected as part of a promotion.] I chose the 25 ultra because I have always had the s series. They are great phones until they hit about 2 years old. They begin to glitch and run slower. Everytime I pit an update in it, it starts showing more problems. I will never stop using an android but I think im going to try another model.
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hey Lamajo53, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important it is to feel that you can use your device for a prolonged period of time and continue to experience the amazing features and overall quality. We have provided links to resources to help you maximize the speed of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on September 7, 2026
Posted by: NervousPerspective02
[This review was collected as part of a promotion.] I'm always out of the house and having to do business on my phone, and when I chose this Samsung Galaxy S25 Ultra, it has made my life and daily commute easier to navigate. My built-in assistant Bixby has also been very helpful and is a great asset to have whenever I need something done and I'm preoccupied doing something else.
Value
5
Written by a customer while visiting Samsung US