Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,120 Reviews)
Open Ratings Snapshot
Rating breakdown 30,120 reviews
5 Stars
25,785
4 Stars
3,400
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
4 out of 5
4
Great phone for video, being movies or games. Qua
on July 13, 2025
Posted by: Bricky
[This review was collected as part of a promotion.] quality effects for gaming and videos.
Can take some really sharp pics as well.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 17, 2025
Hey Bricky, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled that you are so pleased with the features and overall quality of your device. We have provided links to resources to help you further maximize your experience and discover the features of Galaxy AI, and answer any questions that may arise as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect Phone
on July 13, 2025
Posted by: LovesThisPhoneMA
[This review was collected as part of a promotion.] Thank You Samsung!! This phone not only has a Great Camera, but the phone is very durable & responsive. The battery life on the phone is Good (it lasts throughout the day with no problems, and I'm a heavy cellphone user). Also, I use the S Pen on a Regular basis to play games and make Inputting information into the phone easier. Galaxy AI is also a game changer & added bonus (from editing photos to enhancing them, without having to pay extra for another app is great) Thank You Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This was a great investment for me
on July 13, 2025
Posted by: Jellywood91895
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for many things--work, social media, email, shopping, & other things. Galaxy AI is helpful when I am attempting to locate downloads , files, & general online searches so far--but I am learning of even more uses nearly every day.
The photo quality is just what I need to keep my memories clear--and the storage capacity definitely meets my needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Symphony of Seamlessness
on July 13, 2025
Posted by: Bayboy
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra Experience
As a Wastewater Plant Operations Supervisor, I value efficiency, and my new Samsung Galaxy S25 Ultra delivers on all fronts. This isn't just a phone; it's the core of a beautifully integrated ecosystem that genuinely enhances my daily life.
From the moment I picked up the S25 Ultra, its luxury and beauty were undeniable. The sleek design, the vibrant display—it's a testament to Samsung's commitment to craftsmanship. Every interaction feels smooth and refined.
What truly elevates this experience is the effortless synergy with my Samsung Buds Pro 3 and Samsung Classic Watch. The simplicity of their connection is astounding. My Buds Pro 3 snap into action instantly, ready to deliver crystal-clear audio. And my Samsung Classic Watch? It's the perfect companion, seamlessly mirroring notifications and controlling music. This convenience of having everything just a glance or tap away is something I truly value.
The S25 Ultra itself is a powerhouse, handling everything I throw at it with grace. From managing work schedules to unwinding with a session of The Sims 4, the performance is fluid and responsive. The camera system is a dream, capturing stunning photos of my beautiful bi-racial family—my wife Alysha, our twin boys Levi and Liam, and our sweet daughter Loclynn. I can't wait to capture moments with our newest little one, Lio, due this October.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is absolutely I wonder phone.
on July 13, 2025
Posted by: tooks80
[This review was collected as part of a promotion.] This is a great phone made by Samsung. Perfect size for streaming movies and watching them on. Great resolution and aspect ratio. The AI on this phone is second to none. It's absolutely worth the money. I wouldn't buy any other phone than this Samsung makes the greatest products there are in the business!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice phone
on July 13, 2025
Posted by: Jonah17
[This review was collected as part of a promotion.] I recently bought this s25 ultra, I honestly like it alot. The new camera features are great and easy to use, galaxy Ai is also helpful. Overall 9/10 experience so far, good upgrade from my s21 ultra.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 17, 2025
Hello there Jonah17, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn’t be happier to hear how amazed you have been with your initial use of your device, and finding such a great addition to your life every day. We have provided links to resources to help you further explore and maximize your experience, as well as answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on July 13, 2025
Posted by: LilG211
[This review was collected as part of a promotion.] I love the camera and the galaxy AI i use for all sorts of things rather its finding information or setting up a budget I use it all the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this phone is amazing fabulous unbelievable
on July 13, 2025
Posted by: love24shop
[This review was collected as part of a promotion.] i use it for studying and working: it's helping me a lot, my phone doing alot things without effort that's really really fantastic and gorgeous
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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