Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,150 Reviews)
Open Ratings Snapshot
Rating breakdown 30,150 reviews
5 Stars
25,814
4 Stars
3,402
3 Stars
584
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
S25
on July 25, 2025
Posted by: CVODAN
from North Port, FL
Expertise:Intermediate
Verified Purchase:Yes
The S25 is awesome! Love the new shape and the back is not glass
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features on this ultra are fabulous
on July 25, 2025
Posted by: LadyHeadshot
[This review was collected as part of a promotion.] I am absolutely blown away at how clear the pics are and when I'm streaming or gaming it is truly impressive. I'll never just get the basic model again. I use the stylus everyday, multiple times daily in fact for a variety of things in my day life. Being able to write on the screen like a pen to text is so awesome. And drawing with Google AI is just absolutely amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sucks I'm hacked .... i tried getting them out . :
on July 25, 2025
Posted by: Duh nel 89
from Lehigh
Expertise:Intermediate
Verified Purchase:Yes
Phones garbage .........,.....hackers united ..yep
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 25, 2025
Hello Duh nel 89, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the security of your device is to you, and the distress that can occur when your device is not operating as intended with security. We have provided a link to the Samsung Support Team to work with you directly to resolve this matter and restore the intended functionality of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is number 1!!
on July 25, 2025
Posted by: Sobereyed
[This review was collected as part of a promotion.] The camera on this phone is awesome! The galaxy ai is remarkable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice phone
on July 24, 2025
Posted by: EveH
Expertise:Expert
Verified Purchase:Yes
Very nice battery. I wish the back of the phone actually looked green because the color I picked saide sage green but it just looks silver.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is top notch!
on July 24, 2025
Posted by: Heygirlll
[This review was collected as part of a promotion.] From is customization, to speed, camera quality, galaxy AI, battery life and all around look and feel of this phone is fantastic!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S-Pen downgraded
on July 24, 2025
Posted by: Mysticat22
from St Petersburg, FL
Expertise:Intermediate
I loved my S22 Ultra, so when I had to get a new phone I went with the S25 Ultra. Love this one as well, but was very disappointed to find that Bluetooth was removed from the S-pen. One of my favorite features was taking pictures using the S-pen, which is now unavailable. Love all other features on this phone, but now feel I paid more money to downgrade.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Those phone has a great features and real easy to
on July 24, 2025
Posted by: Javi0421
[This review was collected as part of a promotion.] This phone has advance technology and the AI is awesome it helps for everything u need to do and is fun to used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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