Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,201 Reviews)
Open Ratings Snapshot
Rating breakdown 30,201 reviews
5 Stars
25,854
4 Stars
3,411
3 Stars
585
2 Stars
166
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
Love it this phone
on July 29, 2025
Posted by: Thgbrat69
[This review was collected as part of a promotion.] Love the al photos picture. Not very good at this stuff but I had this phone for awhile now it is not the latest addional it the galaxy 23s ultra. I so in love with i just cant part with it. My husband pass away over two years ago so I bought this phone for my self to cheer me up I have had it sense then I tough phone usually I have broken it by now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 29, 2025
Posted by: Billbill
[This review was collected as part of a promotion.] Love the ai features. Smartest device to come from Korea so far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Fast great camera
on July 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my phone. Great for its performance. Love the camera.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 4, 2025
Hi there Garciaoscar, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the usage and features of your device, especially the camera. We have provided a link to the complete manual for your device to help you maximize your photo and video taking experience with Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cámaras,screen,battery,how light it is,and the Ai.
on July 29, 2025
Posted by: Maelgonzaelez
[This review was collected as part of a promotion.] I love the cámaras,the battery life and the screen on the s25 ultra is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. Great phone
on July 29, 2025
Posted by: Bigfellareviews
[This review was collected as part of a promotion.] I absolutely love it, I went from the 23 ultra to the 25 ultra, I love all the new features especially the new AI. I used to asked Google alot now I have Gemini built right into my phone, I use it for almost every, recipes, weather, even use the Ai creations to make my daughter doodles into art.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product.
on July 29, 2025
Posted by: RichardSud006
[This review was collected as part of a promotion.] Good quality. Great product. This phone is a keeper. I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like the S24 but better
on July 29, 2025
Posted by: JoJo1985
[This review was collected as part of a promotion.] I love mu S25, it does everything my S25 did but better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone offers 2025
on July 29, 2025
Posted by: Sam7513
[This review was collected as part of a promotion.] Great Camera and amazing screen with excellent battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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