Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,215 Reviews)
Open Ratings Snapshot
Rating breakdown 30,215 reviews
5 Stars
25,868
4 Stars
3,411
3 Stars
585
2 Stars
166
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
The Samsung Galaxy S25 Ultra ,The total package.
on August 4, 2025
Posted by: 32sterkyspot
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra redefines flagship excellence with a perfect blend of power, innovation, and AI intelligence. Its 6.9-inch Dynamic AMOLED 2X display dazzles with 4K resolution, 144Hz refresh rate , and an eye-searing 3000 nits peak brightness , making it the best smartphone screen yet.
Powered by the Snapdragon 8 Gen 4 (or Exynos 2400) and up to 16GB RAM , performance is effortless—whether gaming, editing, or multitasking. The 5,500mAh battery with 100W wired and 50W wireless charging keeps you going all day.
Photography reaches new heights with a 200MP main sensor , 50MP periscope lens (10x optical zoom) , and AI-enhanced Nightography for stunning low-light shots. The 8K video recording now includes real-time AI editing , automatically adjusting lighting and stabilization.
But the real star is Galaxy AI 2.0 , which takes productivity and creativity to the next level. Features like AI-powered live translation in calls, smart document summarization , and context-aware photo enhancements make the S25 Ultra more than just a phone—it’s a true assistant.
The titanium frame , slimmer bezels , and IP69 rating ensure durability without sacrificing elegance.
Verdict: The S25 Ultra is Samsung’s most advanced flagship yet, combining unmatched hardware with groundbreaking AI. If you want the best of the best, this is it. 5/5.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It does everything
on August 4, 2025
Posted by: Samsungbearded
[This review was collected as part of a promotion.] I use this for everything. Gemini makes everything seamless. You can draw assist with AI, calendar sync, sign documents, everything just lines up nicely.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone, how's this.
on August 3, 2025
Posted by: W00d270ck
[This review was collected as part of a promotion.] Haven't used the galaxy AI yet, but I'm sure if it's anything like this new phone, it will be great, useful, and time saving.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ever
on August 3, 2025
Posted by: Abdulah
[This review was collected as part of a promotion.] Good quality easy to use and secure
Quality picture
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 3, 2025
Posted by: RedOne
[This review was collected as part of a promotion.] Sure! Here's a short, simplified review of the Samsung Galaxy S25 Ultra:
The Galaxy S25 Ultra is a powerful phone with a beautiful screen, fast performance, and excellent cameras. It takes sharp photos, battery lasts all day, and includes smart AI tools for editing, translating, and more. It’s expensive and a bit big, but it’s one of the best phones you can buy in 2025. To me the price was worth it. Basically I use mine for school, AI works perfectly with my needs, and not hard to navigate at all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New life for a mini content creator
on August 3, 2025
Posted by: HannahCrystals
[This review was collected as part of a promotion.] I had been using the Galaxy s20 for several years and I am a mini content creator on tiktok who runs a micro business featuring Crystal and mineral specimens. Having a phone that can take the quality of videos and pictures that this new device can take is a game changer and I'm so very thankful that I finally decided to upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth like Butter
on August 3, 2025
Posted by: GadgetLove
[This review was collected as part of a promotion.] Having recently upgraded from the S22 Ultra to the S25 Ultra, the difference is truly remarkable. While the S22 Ultra is certainly a capable device, the speed improvement is substantial. The AI features are incredibly responsive with no noticeable lag, functioning seamlessly for call translation and general translation purposes.
The flat-screen design is a significant advantage, as I am not particularly fond of the curved-edge glass. The phone has a satisfying weight, and the UI7 experience is quite enjoyable. The only minor disappointment is that the Fold 7 was released shortly after my purchase, even though this is a flagship phone. Nevertheless, the S25 Ultra is an excellent device, boasting a fantastic camera and enjoyable, fast AI editing capabilities, with no performance slowdowns.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the pen feature
on August 3, 2025
Posted by: Nikkitra
[This review was collected as part of a promotion.] The one thing I love most about this phone is the pen feature. I wish they would keep this on all devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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