Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(30,234 Reviews)
Rating breakdown 30,234 reviews
5 Stars
25,887
4 Stars
3,410
3 Stars
585
2 Stars
167
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Excellent phone!
on August 4, 2025
Posted by: Skeezzy
[This review was collected as part of a promotion.] Upgraded from my S22 and it was a great improvement. Faster loading speeds when opening apps and switching apps. Love galaxy AI as well when asking normal questions, work questions like converting measurements. Overall a great experience so far, had it for a months and no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay, could have been better
on August 4, 2025
Posted by: SneezeNinja
[This review was collected as part of a promotion.] Like the AI portion, but there's not a lot. I won't pay for it. As far as the phone goes, nothing spectacular that justifies the cost. There are other phones out there that put these specs obsolete. Phone is on the heavier side, wireless charging is usually much slower.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hi there SneezeNinja, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important it is to feel that you have made a good investment in a device. We have provided a link to the complete manual for your device to help you discover the full capabilities of your device, and maximize your usage. We have also provided a link to an article to help you maximize the charging speed of your device. We have lastly provided a link to the Samsung Support Team to help answer any questions you may have about your Samsung products. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on August 4, 2025
Posted by: UnitedSteelworker1023
[This review was collected as part of a promotion.] AI is a good addition to the series, always had the S series and the 25 ultra did not disappoint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on August 4, 2025
Posted by: Thebestsamsung
[This review was collected as part of a promotion.] I like that i could customize it anyway I like and it has alot feature especially the
ai removal photo thing
ai removal photo thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like, more interested in a dependable zfold
on August 4, 2025
Posted by: Channelcatjohn
[This review was collected as part of a promotion.] I like the S25 ultra, I had a zfold 5 but was hoping on a better build zfold. Not sure the 7 is for me.
The S25 ultra has nice features, nothing at all wrong with this model. I like the fold for size.
The S25 ultra has nice features, nothing at all wrong with this model. I like the fold for size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on August 4, 2025
Posted by: Dadoftwinsandquads
[This review was collected as part of a promotion.] It's been a while since I've uploaded. My phone last one was a S20 Ultra, and yeah, they get away with the food that sneakers card slot after that and uh I needed a 1 TB worth of memory, and my 20 altered handled Rap for me, this phone here has the 1 TB in it. And I don't know You can say enough it. It really works as fast it's pretty awesome and I love the AI I use it all the time. I'm asking questions driving down the road. We'll have a conversation. I'll learn stuff about there's different things in there. And it's really helped out a lot, and I really love this phone Picture quality is Gary. Uh, battery life lasts me all day and I charge it every night. I use a constantly. I mean, by the time I'm in bed, it's down 10%. Yeah, it goes on the charger, and yeah, like I said, I use it all day long. So from there 3 o'clock in the morning, till 10 o'clock at night. This thing's constantly doing something
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product smooth operation, sound system also g
on August 4, 2025
Posted by: KOIRALA
[This review was collected as part of a promotion.] Good product ,smooth operation , music systems also good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is literally the best phone ever
on August 4, 2025
Posted by: Jonny89
[This review was collected as part of a promotion.] This phone is literally the best phone I have ever purchased so amazing. I love every single feature on it. The screen is so big and the phone is very durable and strong i have dropped it hundreds of times i would rebuy this every single time 10 out of 10 great job samsung.
Value
5
Written by a customer while visiting Samsung US