Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,256 Reviews)
Open Ratings Snapshot
Rating breakdown 30,256 reviews
5 Stars
25,904
4 Stars
3,413
3 Stars
586
2 Stars
168
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
Big step up from the S22 Ultra
on August 9, 2025
Posted by: H2PVio
[This review was collected as part of a promotion.] This phone is a beast!! Battery life is amazing as well. Normal every day tasks don't phase it. Games run amazing!! Especially using smart view. 6gz network when using hotspot. Haven't had any problems from either of my samsung's except for the UI update they forced on us.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's an amazing Phone
on August 9, 2025
Posted by: MoonLover
[This review was collected as part of a promotion.] I bought this phone because I was bored of other brands that gave me the same model over and over again, and I don't regret it at all. I love the software and hardware, and I love the stylus even more, which I can use to take notes and play games on my phone. I also really like the support the Galaxy Ai gives me in my everyday life. For example if I want to include a flower in my selfie, and I just have to give the instruction, and the Ai places it where I want it. Or I hace a doubt from any topic and the Ai help me. I also love that it's very comfortable in my hands, and the photos I take always turn out well. I can even take photos of the moon that I can upload to my social media. It's a great phone to start with if you've never tried it, and I won't switch again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 9, 2025
Posted by: FreeLove
[This review was collected as part of a promotion.] This phone is seriously amazing; I can't get enough of it! The camera takes pictures that look like they were taken by a professional photographer. Plus, the display is so vibrant and clear, everything looks fantastic. Also, the Galaxy AI features are a game-changer, making everyday tasks much easier. All in all, this device is definitely worth checking out if you are looking for a new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product, Specially the camera.
on August 9, 2025
Posted by: Hussain
[This review was collected as part of a promotion.] I love AI Feature of this device. This is the first time that I am using Samsung Galaxy phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome edition of Galaxy
on August 9, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Just got my S25 Ultra and I have to say that I am impressed. My only complaints would be that once you put a screen protector on, it becomes almost impossible for your fingerprint to be scanned. Also, the dictation of anything I say, whether for a text or to take a note, is completely inaccurate. But all in all, the new features are amazing. For example, the Galaxy AI is absolutely phenomenal.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, clean, and solid.
on August 9, 2025
Posted by: JUSTgetIT
[This review was collected as part of a promotion.] Exactly what you would expect with an Ultra phone: everything just works effortlessly. Everything about it is smooth. It is the ideal phone for anyone who just wants their phone to work, without a second thought.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love samsung.
on August 9, 2025
Posted by: Slimjim
[This review was collected as part of a promotion.] I've owned only samsung phones for the last 10 years and I personally love them. I guess people like what they're used to, but also samsung I believe has pretty simple to use settings and such.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Didn't see an option for S24 Ultra. So here we go!
on August 9, 2025
Posted by: MikhaHenri
[This review was collected as part of a promotion.] The Galaxy Ultra isn’t just a phone — it’s my daily life distilled into glass, metal, and light."
From the first time I held the S24 Ultra, it felt like Samsung had designed it for someone who refuses to compromise. The titanium frame, the crisp weight in my hand, the way the screen glows even under the sun — it’s confidence you can hold.
I’ve taken photos that look like they belong in a gallery, zoomed so far I could read signs I couldn’t see with my eyes, and edited entire videos on the S Pen without ever opening my laptop. Battery anxiety? Gone. Performance lag? Nonexistent.
Every Galaxy Ultra before it pushed the limits. The S24 Ultra feels like the one that finally broke them — not just Ultra by name, but by experience.
It’s not a device I use. It’s a partner I trust.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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