Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,275 Reviews)
Open Ratings Snapshot
Rating breakdown 30,275 reviews
5 Stars
25,916
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
3 out of 5
3
The Samsung S25 Ultra presents compelling advantag
on September 15, 2025
Posted by: Khodge00
[This review was collected as part of a promotion.] The features of the technology are quite remarkable and innovative, offering a seamless user experience. This advancement includes enhanced processing capabilities for improved performance. Furthermore, the integration of the new features elevates the overall functionality. Ultimately, the enhancements create a more intuitive and user-friendly interface. It seems that this technology represents a significant step forward in the mobile experience.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Khodge00, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are finding the enhancements to this device to be so user-friendly and seamless. We have provided a link to the complete manual for your device, and to the Samsung Support Team to help you further explore the capabilities of your device, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really the features of this phone
on September 15, 2025
Posted by: Elmamus
[This review was collected as part of a promotion.] I use everything Samsung tablets and phones I've been using it since the galaxy s7 came out never changed, I'd recommend it to family and friends, I use it for my daily life and work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen, Design, and AI
on September 15, 2025
Posted by: Carobles
[This review was collected as part of a promotion.] As a long-time Galaxy user, I'm always excited to see how Samsung refines its flagship, and the Galaxy S25 Ultra is a masterpiece of that evolution. It's a phone that doesn't just meet expectations; it exceeds them, particularly with its jaw-dropping display and the game-changing power of Galaxy AI.
​From the moment I turned on the phone, the screen was a knockout. The QHD+ Dynamic AMOLED panel is undoubtedly the best I've ever seen on a smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on September 15, 2025
Posted by: Bipasha
[This review was collected as part of a promotion.] Beth. I received this item and am liking it is a good product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Ultra there is
on September 15, 2025
Posted by: Boostedhawk
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands down the best smartphone I’ve ever used. The camera system is incredible — it captures sharp, detailed shots even in low light, and zoom performance is unmatched. The display is bright, smooth, and makes everything from gaming to productivity look amazing. Performance is flawless, whether I’m multitasking with Galaxy AI features, editing photos, or streaming in high resolution. The S Pen adds a whole new layer of functionality for quick notes and precise edits. Battery life easily lasts me through a full day of heavy use, which is impressive given the power this phone packs. Samsung really perfected the balance between performance, design, and innovation here.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love my Samsung products 😍
on September 15, 2025
Posted by: Myapya
[This review was collected as part of a promotion.] I rely on my Samsung products, best brand ever and I couldn't ask for anything to work any better! The best features in my experience is the linking capabilities with all products to your cellular device 👌 😀
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is simply phenomenal, its battery perf
on September 15, 2025
Posted by: Riverosorange
[This review was collected as part of a promotion.] Something that has left me pleasantly satisfied is the results that the AI obtains in the editing of photographs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Top Notch Phone
on September 15, 2025
Posted by: AugAceP
[This review was collected as part of a promotion.] I had a S23+ which had a bubble in the battery so I needed to replace it. I was able to get the S25 Ultra with a free upgrade to 512 GB. I had paid to repair the battery issue on my S23 and was able to trade it in for this phone, so I was pleased overall with that process. The phone runs great just like the S23. I'm not sure why they removed the Bluetooth functionality from the SPen, but I never really used those functions so no big deal. The Galaxy AI features are fine but like any new technology needs kinks to be worked out. Overall I recommend this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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