Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(29,597 Reviews)
Rating breakdown 29,597 reviews
5 Stars
25,351
4 Stars
3,326
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Galaxy S25 Ultra Best Phone I’ve Owned
on August 15, 2026
Posted by: Stogeez
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra as my daily phone, and overall I’ve been extremely impressed with it. Samsung did a great job making the phone feel fast, polished, and reliable without sacrificing the features that make the Ultra stand out.
The display is easily one of my favorite parts. It’s bright, sharp, smooth, and easy to see in different lighting conditions. Performance has also been excellent. Apps open quickly, multitasking is smooth, and I haven’t had any issues with the phone keeping up with everything I use it for throughout the day.
Battery life has been solid, and Samsung’s battery and performance settings give you a lot of control over how you want the phone to operate. I also really appreciate how customizable One UI is. There are enough options for people who like to fine-tune their phone, while still being easy to use right out of the box.
The cameras are another major strength. Having multiple lenses and different zoom levels makes the S25 Ultra incredibly versatile, and the image quality is excellent when you want to quickly pull out your phone and get a good shot.
There are always small things that could be improved, but as a complete package, the S25 Ultra is hard to beat. It feels premium, has excellent performance, an outstanding display, great cameras, useful software features, and plenty of customization.
I plan on keeping mine for a long time. If someone asked me today which Android flagship I would recommend, the Galaxy S25 Ultra would be at th
The display is easily one of my favorite parts. It’s bright, sharp, smooth, and easy to see in different lighting conditions. Performance has also been excellent. Apps open quickly, multitasking is smooth, and I haven’t had any issues with the phone keeping up with everything I use it for throughout the day.
Battery life has been solid, and Samsung’s battery and performance settings give you a lot of control over how you want the phone to operate. I also really appreciate how customizable One UI is. There are enough options for people who like to fine-tune their phone, while still being easy to use right out of the box.
The cameras are another major strength. Having multiple lenses and different zoom levels makes the S25 Ultra incredibly versatile, and the image quality is excellent when you want to quickly pull out your phone and get a good shot.
There are always small things that could be improved, but as a complete package, the S25 Ultra is hard to beat. It feels premium, has excellent performance, an outstanding display, great cameras, useful software features, and plenty of customization.
I plan on keeping mine for a long time. If someone asked me today which Android flagship I would recommend, the Galaxy S25 Ultra would be at th
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on August 15, 2026
Posted by: Jt8ylor
[This review was collected as part of a promotion.] I am happy that I chose the Galaxy S Ultra 25. I am still unlocking new features and getting used to every function.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Thsi product has great features
on August 15, 2026
Posted by: Alacuai
[This review was collected as part of a promotion.] I use my Samsung for social media, games, important conversations, documents, to send documents
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Hi there Alacuai, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device for important work needs and personal uses. We have provided links to resources to help you maximize your experience, customize your device to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung obsessed
on August 15, 2026
Posted by: NessaLu
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because it delivers a powerhouse performance with its top-tier processor, making multitasking and gaming incredibly smooth. Its camera system is incredibly versatile, especially with the impressive zoom capabilities and rich detail in every shot. The display is vibrant and bright, perfect for watching media in any lighting. You'll also appreciate the long-lasting battery life and the convenience of the built-in S Pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 15, 2026
Posted by: Slash99
[This review was collected as part of a promotion.] Best phone ever. So many hidden and useful features. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 14, 2026
Posted by: Kcroo24
[This review was collected as part of a promotion.] I chose this device because it is easy to use and does what i need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The dependable and user friendl.Samsung galaxy S25
on August 14, 2026
Posted by: Coxxy77
[This review was collected as part of a promotion.] I chose the Samsung S25 ultra because they are known to be user friendly... It is probably my 6 or seventh Galaxy phone, and I've never been disappointed. This is by far the best one as of yet.
It is just like most of the Samsung phones dependable and with multiple new functions...
It is just like most of the Samsung phones dependable and with multiple new functions...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent daily driver
on August 14, 2026
Posted by: Dopple
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra balances powerful hardware refinements with deep software integration.
The Highlights
Ergonomics & Display: Flat sides, slightly rounded corners, and reduced weight make the massive 6.9-inch Dynamic AMOLED screen much easier to handle. The anti-reflective coating handles direct sunlight exceptionally well.
Performance: Driven by the Snapdragon 8 Elite for Galaxy, peak speeds and on-device AI tasks are exceptionally fast.
Camera System: The primary 200 MP camera and new 50 MP ultra-wide lens deliver incredible detail, while the 3x and 5x telephotos maintain sharp zoom capability.
Software: One UI 7 brings refined Galaxy AI tools, including Now Brief and seamless Gemini integration.
The Trade-Offs
S Pen Downgrade: The built-in S Pen loses Bluetooth connectivity, removing air gestures and remote camera controls.
Charging: Fast charging remains capped at 45W with no native magnetic Qi2 alignment without a case.
Verdict
It is one of the most complete Android flagships available, offering top-tier processing power and display tech, though the S Pen changes and familiar charging speeds leave room for minor complaints.
The Highlights
Ergonomics & Display: Flat sides, slightly rounded corners, and reduced weight make the massive 6.9-inch Dynamic AMOLED screen much easier to handle. The anti-reflective coating handles direct sunlight exceptionally well.
Performance: Driven by the Snapdragon 8 Elite for Galaxy, peak speeds and on-device AI tasks are exceptionally fast.
Camera System: The primary 200 MP camera and new 50 MP ultra-wide lens deliver incredible detail, while the 3x and 5x telephotos maintain sharp zoom capability.
Software: One UI 7 brings refined Galaxy AI tools, including Now Brief and seamless Gemini integration.
The Trade-Offs
S Pen Downgrade: The built-in S Pen loses Bluetooth connectivity, removing air gestures and remote camera controls.
Charging: Fast charging remains capped at 45W with no native magnetic Qi2 alignment without a case.
Verdict
It is one of the most complete Android flagships available, offering top-tier processing power and display tech, though the S Pen changes and familiar charging speeds leave room for minor complaints.
Value
5
Written by a customer while visiting Samsung US