Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(29,591 Reviews)
Rating breakdown 29,591 reviews
5 Stars
25,346
4 Stars
3,325
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
S25 ultra is awesome
on September 7, 2026
Posted by: Jazzygrl85
[This review was collected as part of a promotion.] I absolutely love my Samsung S25 Ultra. It has a ton of storage for my thousands of photos. I really love the hi-def screen and excellent photo quality. I chose the S25 ultra and it has not failed me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on September 7, 2026
Posted by: AleutianLiving
[This review was collected as part of a promotion.] I love the camera and the memory size. Taking photos with the pen is something I use a lot. My phone screen size is perfect for games and for taking college classes. I love the photo editing and being able to make and share content on social media!!
Taking night photos is also amazing, my moon and star photos are soo clear and the 100x zoom makes looking at something far away so much easier. I love my phone and wouldnt change anything on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone Experience - Exceptional 1 TB
on September 7, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra with 1 TB storage because it delivers incredible performance, outstanding camera quality, and endless space for all my high-resolution photos and videos. The display is ultra-sharp, the battery life handles heavy daily usage with ease, and everything runs exceptionally smooth. It is truly a top-tier flagship device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone!
on September 7, 2026
Posted by: Gman3040
[This review was collected as part of a promotion.] I chose this phone because I had previously owned the S24. It is a great phone that is easy to use and I have not had any problems with it. Will definitely purchase Samsung again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It the only phone that I use
on September 7, 2026
Posted by: Hector
[This review was collected as part of a promotion.] I choose the Samsung Galaxy S because it has a bright LTPO AMOLED display, all-day battery life and the cameras are versatile and consistent, especially for point and shoot. I have been using the Galaxy S phones for a long time and it does everything I need whether for business or my personal use. I will continue to use the Samsung Galaxy Smartphones above all others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Great Ultra
on September 7, 2026
Posted by: Chubby67
[This review was collected as part of a promotion.] I love everything in my S25 ULTRA phone with its wide range of features and specs. The camera specs is just speechless when it comes to its photo results. the audio erase feature even makes my video more enhanced, the Al feature helps me with almost anything, and there is still more to discover. I have no regrets that I chose S25 Ultra and will still choose to be an avid fan of Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone Experience - Exceptional 1 TB
on September 7, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra with 1 TB storage because it delivers incredible performance, outstanding camera quality, and endless space for all my high-resolution photos and videos. The display is ultra-sharp, the battery life handles heavy daily usage with ease, and everything runs exceptionally smooth. It is truly a top-tier flagship device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not so great
on September 7, 2026
Posted by: Notagreatphone
[This review was collected as part of a promotion.] The battery does not hold a charge. My phone is slow to connect to internet. I am not happy with spending so much money and getting this bad product
Value
2
Response from Samsung USBy R&R Team, September 10, 2026
Hello there, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to resources to help you with the battery life and speed of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if your frustrations continue with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Samsung Internet browser is slow
https://www.samsung.com/us/support/troubleshooting/TSG01203056/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Samsung Internet browser is slow
https://www.samsung.com/us/support/troubleshooting/TSG01203056/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US