Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(29,591 Reviews)
Rating breakdown 29,591 reviews
5 Stars
25,346
4 Stars
3,325
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
4
Excellent phone, but the battery life needs improv
on September 7, 2026
Posted by: AhmedA
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a fast and powerful phone with an excellent display, high-quality cameras, and plenty of storage. The phone performs smoothly, and I am very satisfied with the screen, camera quality, and overall performance. However, the battery drains faster than I expected during daily use, and sometimes I need to charge the phone again before the end of the day. I hope Samsung can improve battery efficiency with future software updates. Overall, it is an excellent phone, but the battery life needs improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone I've had!
on September 7, 2026
Posted by: Laineywill623
[This review was collected as part of a promotion.] I ONLY buy Samsung phones for 15 yrs now. But this one is by far the best! I chose the S25Ultra because it was the newest one at the time, & I never had one that had a pen.
The features are endless and probably a bunch I don't know about or how to use. I love learning to use AI on here especially on my photos. Being able to erase things I don't really want in the picture is so awesome!
This phone is not big & bulky, but enough I can up the size of my font without losing words. It's not heavy, and the screen is so clear and the color pops. It takes amazing pictures even with a shaky hand. It has a ton of storage. The speakers could sound a little better but that's ok cuz i usually have it connected to a different speaker when using the audio anyway.
All in all far as I'm concerned Samsung phones are the best way to go. They last a long time. And I am very picky about my phone and Samsung has never disappointed me like other brands!!
The features are endless and probably a bunch I don't know about or how to use. I love learning to use AI on here especially on my photos. Being able to erase things I don't really want in the picture is so awesome!
This phone is not big & bulky, but enough I can up the size of my font without losing words. It's not heavy, and the screen is so clear and the color pops. It takes amazing pictures even with a shaky hand. It has a ton of storage. The speakers could sound a little better but that's ok cuz i usually have it connected to a different speaker when using the audio anyway.
All in all far as I'm concerned Samsung phones are the best way to go. They last a long time. And I am very picky about my phone and Samsung has never disappointed me like other brands!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone !
on September 7, 2026
Posted by: Jess16285
[This review was collected as part of a promotion.] I always choose Samsung over others ! Been choosing Samsung phone since the S7 & won't choose anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Lover Through and Through , S - 25Ultra
on September 7, 2026
Posted by: SamsungLover22
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra, and I am so glad I did! I absolutely love this phone and everything about it. The display is beautiful and incredibly clear, the performance is fast and smooth, and the camera takes amazing photos and videos. The battery keeps up with my busy days, and I love how customizable the entire Galaxy experience is. I am still discovering new features, and the S Pen has become another feature I really enjoy having.
I am definitely a Samsung lover through and through. My S25 Ultra fits perfectly into my collection of Samsung devices, which also includes my Galaxy Watch8 and 65-inch Samsung TV. I love how familiar and connected the Samsung experience feels across my devices.
I am also back in nursing school, so my next addition will hopefully be a Samsung Galaxy Book, preferably one of the 360 models. I would love having a laptop that can also function as a tablet for taking notes, studying, and keeping everything organized for school while continuing to build my Samsung collection.
Overall, I am extremely happy that I chose the Galaxy S25 Ultra. It has been reliable, powerful, and genuinely enjoyable to use every day. I love my Ultra, but I would also love to experience one of the newest Galaxy Z Flip devices someday. Samsung has definitely earned a loyal customer in me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great usage, multi functional
on September 7, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose the samsung s25 ultra for its functionality, light weight and slim design. This phone is lime a mini assistant who needs a computer or tablet when you have a pocket size phone that does all the work. I stay productive and efficient through work and my personal life. I love samsung and do not see myself changing brands in any near future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I feel like this phone is an excellent product.
on September 7, 2026
Posted by: Seahawksforlife
[This review was collected as part of a promotion.] I believe this phone to be the best ones out on the market when I purchased it. It has excellent features and it always updates to the newest and better features ask for security updates overall this phone is the best one that I've gotten ever. I like the stylus the drawing is easy and simple notes part is simple inconvenient with the stylus. I've dropped it three times and it has never had a, it's very sturdy phone. I'm definitely going to hold on for the upgrades until this phone is on its last leg. Which I'm betting is going to be a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 7, 2026
Posted by: KayGee
[This review was collected as part of a promotion.] I love this phone. It does everything I need it to do. I chose it for it's great camera capabilities! I use it for all aspects of my day to day life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall amazing phone.
on September 7, 2026
Posted by: 8trap8star8
[This review was collected as part of a promotion.] I chose the samsung galaxy s25 ultra because it has so many amazing features and can handle whatever I throw at it. I usually play games on my phone and even when playing codm on high graphics and high frame rate the s25 ultra preforms perfectly especially with the vapor cooling chamber, no performance throttling just a smooth experience.
Value
5
Written by a customer while visiting Samsung US