Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,561 Reviews)
Open Ratings Snapshot
Rating breakdown 30,561 reviews
5 Stars
26,159
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,331
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Best phone I’ve owned in years—worth every penny
on October 31, 2026
Posted by: LuckyySash
[This review was collected as part of a promotion.] ​I’ve been using the Samsung Galaxy S25 Ultra as my daily driver for a few months now, and it is an absolute unit of a phone. Coming from older Android devices, the first thing that blows you away is the screen. That 6.9-inch AMOLED display is vivid and crisp, but the anti-reflective coating is the real killer feature. Outdoor glare is practically gone, making it usable even under direct midday sun without squinting.
​The hardware refinements are spot on. Samsung finally rounded off those sharp corners from previous generations, so it actually feels comfortable in your hand without digging into your palm during long sessions. The titanium frame gives it a solid, ultra-premium feel without adding unnecessary weight.
​Performance-wise, the Snapdragon 8 Elite chip paired with 12GB of RAM handles heavy multitasking, gaming, and editing without breaking a sweat or overheating. Battery life is easily 1.5 to 2 days on regular use, and the quad-camera system captures sharp, color-accurate photos. The upgraded 50MP ultrawide and 200MP main sensor deliver incredible detail, even when zoomed in.
​My only minor complaint is that charging speed is still capped at 45W, taking about an hour to top up, but with battery life this good, it’s rarely an issue. The S Pen is fantastic for quick notes and precision editing. If you want top-tier cameras, unmatched performance, and a stunning display, this is the flagship to get.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No Computer
on October 30, 2026
Posted by: Bearbuff
[This review was collected as part of a promotion.] I have found that I don't even use my laptop anymore since I've retired and upgraded to my S25 Ultra. I do everything I need to do on my phone including printing, paying bills and even spreadsheets that aren't too complex. I do wish the phone was slightly smaller in height so it fit better into pockets and certain purses. I know that is cosmetic minutiae but it is my " if I could have everything " list. Technically I am very happy with all my Samsung products. I also have a Samsung Watch 7.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone ever!
on October 30, 2026
Posted by: LoveMyTech24
[This review was collected as part of a promotion.] I chose the S25 Ultra for its multi function and ease of use. Plus I get the included S-pen to use for writing, taking pictures and multiple other functions. Overall, best purchase. Photo capabilities are amazing. My moon photos are so close and clear!!! Love It!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Versatile and Camera
on October 29, 2026
Posted by: BMdaOGizMe
[This review was collected as part of a promotion.] I use my phone to journal and take notes as well as edit pictures and create images and use apps for nighttime. Sky viewing. Take photos, input my choices, and make commands via touchscreen with the built-in stylus or a finger or I can go hands free and do most things with my voice. The previous it's very important to me because I have to alternate often sight and arthritic issues. But most of all, keeping connected with my friends and family is important to me and this is why I chose the Samsung S25 Ultra? It's versatile and user-friendly, making tasks and connecting simple. It has allowed me to return to many things that I thought I was never gonna be able to do again on my own, which inspired me to try new things and reach new goals.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 30, 2026
Hey BMdaOGizMe, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We are happy to hear that your device has been so helpful for a range of daily tasks, as well as exploring new goals, and accomplishing tasks you thought you could no longer do. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device!!
on October 29, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I chose the galaxy S25 Ultra as an upgrade from my old device. I had an accident with my last device so I had to do a sudden change and let me tell you, I was excited that I did. Everything runs smoothly fit comfortable in my hand. The color options great, I chose the light blue. Not a single issue. I would definitely recommend as Samsung never tends to disappoint me in the 10+ years that I've owned Samsung devices.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 30, 2026
Hi Samsunglover, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so pleased to hear that you are enjoying the usage of your device, and finding your upgrade to come with enhanced processing power, and additional features. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on October 29, 2026
Posted by: HOSSAIN
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra introduces a significant hardware evolution, moving away from the stark, boxy corners of its predecessors to embrace a more ergonomic and unified identity. Samsung replaced the sharp, rectangular silhouette with softer, rounded corners and less aggressive edges. This refined curvature makes the device substantially more comfortable to hold while maintaining a flat titanium covered frame for robust durability.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 30, 2026
Hi there HOSSAIN, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying the redesigned hardware of this device, and that it feels more comfortable in your hand during your usage. We have shared links to resources to help you discover the full capabilities of your device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25 Ultra Best Reliable Phone
on October 28, 2026
Posted by: Rnm1021
[This review was collected as part of a promotion.] I had a 22 Ultra and was looking into the 24 Ultra or 25 Ultra. I check the reviews on both phones and I chose 25 Ultra. Had much better reviews.
When I got the Samsung Galaxy S25 Ultra and started to get to use the feature. The phone smooth of it video and how great you can watch a full screen. Pen is nice working with different appliances or taking notes, slick of button on it can use with camera. Camera take gorgeous pictures and real close up. Battery life is very nice and it last good. Got no problem with it slowing down or locking up with apps or wifi using. To put right to it!! The Samsung Galaxy S25 Ultra is one of the best phone Samsung made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s26 excellent features
on October 28, 2026
Posted by: Kinsley456
[This review was collected as part of a promotion.] One of the best features of Samsung galaxy s26 ultra is the Ai features and robust performance. Ability to capture consumer mind and activity and dynamically presesent it back to user is fantastic. I will always recommend people to buy the products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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